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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
305 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 305 reviews

October 19, 2026

The service was outstanding in and out in less than one hour. The service technician kept me posted during the service process. More

by cldmy3sons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeter forgot his name.
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Oct 19, 2026 -

Wray Ford, Inc. responded

We’re glad you were back on the road so quickly after your Ford F-150 service. Knowing you appreciated our updates during your visit means a lot to us.

October 18, 2026

Customer service was great. I was in and out quickly. Karl was very friendly and I would recommend Wray Ford. More

by SHADOWBLAZER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bush
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Oct 18, 2026 -

Wray Ford, Inc. responded

Hearing that our team delivered friendly, efficient service and got you in and out quickly means a lot to our service department. We’re glad the service on your Ford Edge went smoothly and appreciate your recommendation.

October 16, 2026

Matt had me fixed up in 1 day after I had been having the same issue for over 6 months with my hometown dealer. More

by csclark1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 16, 2026 -

Wray Ford, Inc. responded

Efficient problem-solving guides our service department. Knowing we could resolve that persistent issue on your Ford F-250 in just one day means a great deal to us.

October 16, 2026

THE SERVICE AND WORK PERFORMED WAS GREAT. THE ONLY ISSUE WAS THE LONG WAIT TIME FOR PARTS. More

by HINTON715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KARL BUSH
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Oct 16, 2026 -

Wray Ford, Inc. responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 16, 2026

This was our third visit and again excellent service. A very cozy place . Smiles all around ! Will definitely be getting my services here. Thanks for excellent service! More

by breliford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, and Noah
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Oct 16, 2026 -

Wray Ford, Inc. responded

Hearing that you enjoyed your third visit and felt at home in our cozy service department means a lot to us. We're pleased to be your go-to for service on your Ford F-150 and look forward to welcoming you back soon.

October 15, 2026

Wray service was absolutely amazing. They were very knowledgeable and was able to determine the issue I had on my vehicle. Kept me up to date with service. Very respectable company and w More

by Duc Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey, Chris Magill
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Oct 15, 2026 -

Wray Ford, Inc. responded

Transparent communication and expert diagnostics are at the heart of how our service team operates. Knowing that our thorough diagnosis and timely updates eased the service process for your Honda Odyssey is rewarding. We look forward to welcoming you back for your next visit.

October 14, 2026

Excellent service as usual from Wray Ford. . Pick up & delivery is above reproach.. Thanks Wray Ford! More

by PARRISHJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 14, 2026 -

Wray Ford, Inc. responded

Knowing our pickup and delivery service met your expectations is rewarding. Thank you for trusting our service department with your Ford Escape.

October 14, 2026

WAS ABLE TO DO MOST OF MY DEAL OVER THE PHONE VERY RESPECTFUL OF MY NEEDS ZERO COMPLAINTS More

by danny.warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSH AND CALEB
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Oct 14, 2026 -

Wray Ford, Inc. responded

We’re glad you could complete most of your purchase of the used Ram 3500 over the phone and that our team respected your needs. Knowing you had no complaints means a lot to our team.

October 13, 2026

The service associate was courteous and very informative with the updates on the problem and the service. I commend the service technician was expedious in the repair. More

by pameladsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNK
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Oct 13, 2026 -

Wray Ford, Inc. responded

Your note about our clear communication and informative updates reflects how our service department focuses on keeping you informed. Our team is pleased we could complete the repair on your Ford Bronco Sport promptly.

October 13, 2026

General manager Chris Magill and fleet manager Josh Meyer made this vehicle purchase a pleasant experience. I recommend Wray Ford. More

by hjohnston5019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Magill, Josh Meyer
Print
Oct 13, 2026 -

Wray Ford, Inc. responded

Knowing your purchase experience felt pleasant means a lot to our team. Congratulations on your new Ford F-250, and thank you for recommending our dealership.

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