Wray Ford, Inc.

Carl, who was my service technician is the most friendly and knowledgeable person that I’ve spoken to at Wrey Ford I really trust what he sells me. Also, the cashier upon checking out is very kind and helpf and knowledgeable person that I’ve spoken to at Wrey Ford I really trust what he sells me. Also, the cashier upon checking out is very kind and helpful. More

Ever since I purchased my 2021 ford explorer, I have had Wray Ford do all the work on it. I haven’t had any problems with any of the work. I want to say Thank you to Danny and Carl. Both have been very help Wray Ford do all the work on it. I haven’t had any problems with any of the work. I want to say Thank you to Danny and Carl. Both have been very helpful on whatever needed to be done. More

Service is always helpful and fast! Cashier was pleasant and courteous! A smile like she had tells me she is happy that I’m there and not a bother that has to be dealt with! For that ma Cashier was pleasant and courteous! A smile like she had tells me she is happy that I’m there and not a bother that has to be dealt with! For that matter it seems like a well run business just like it was when I bought my 79 Granada at the old Mansfield Rd location! Now that was a car!! More

I ordered my Maverick back in April, it finally came in and Karen was great making everything seamless!! and Karen was great making everything seamless!! More

Background story my 2023 Ford Explorer xx model has 44000 miles and has been in the service department at least 4 times for problems. Since I bought the car I have noticed that it just doesnt run like a new miles and has been in the service department at least 4 times for problems. Since I bought the car I have noticed that it just doesnt run like a new car & idles like a old car. This time I have had different check engine lights that had went on & off so the light finally stayed on long enough fir me to get it to the dealership July 17th because they will not even look at it unless there is an active light on. The car was not diagnosed until late in the next week then parts were ordered. I was never offered a rental car so I had to get own twice because they did not start work on the car until August 3rd & not completed until August 6th. Still waiting on reimbursement for rental car . More

The service was done on time and with out any difficulties at all , would recommend this dealer difficulties at all , would recommend this dealer More

Courteous quick service at a reasonable price. Will recommend to others. Waiting roo. Was comfortable Will recommend to others. Waiting roo. Was comfortable More

great job with the oil change and the customer service, we will be back for all of our service. we will be back for all of our service. More

My tire pressures were not checked. Low pressure in Left rear tire. It was low on the front left on the way there. Both rear tires are lower than the front tires. Low pressure in Left rear tire. It was low on the front left on the way there. Both rear tires are lower than the front tires. More

There is an issue with technicians leaving the turbo off. Don't know if it is a hose valve or what. But I've had to take my vehicle back twice after difference services for them to fix what they forgot to Don't know if it is a hose valve or what. But I've had to take my vehicle back twice after difference services for them to fix what they forgot to finish. More