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Wray Ford, Inc.
Bossier City, LA
248 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 248 reviews
August 21, 2026
Pulled up in line and waited with the vehicle, no one came out.. Vehicle in front moved out so pulled up to STOP sign and still waited until finally a lady came out and asked if I was helped, no. She we came out.. Vehicle in front moved out so pulled up to STOP sign and still waited until finally a lady came out and asked if I was helped, no. She went back in and had service rep come out, acted like he wished he was somewhere else. Took info from me and said it would not take long, which it did not. Oil change, and service More
by WEVE1772
Verified CustomerEmployees Worked With
Woman in service, do not know name
August 14, 2026
Carl, who was my service technician is the most friendly and knowledgeable person that I’ve spoken to at Wrey Ford I really trust what he sells me. Also, the cashier upon checking out is very kind and helpf and knowledgeable person that I’ve spoken to at Wrey Ford I really trust what he sells me. Also, the cashier upon checking out is very kind and helpful. More
by DONNIE.COCKRELL
Employees Worked With
Carl
August 13, 2026
Ever since I purchased my 2021 ford explorer, I have had Wray Ford do all the work on it. I haven’t had any problems with any of the work. I want to say Thank you to Danny and Carl. Both have been very help Wray Ford do all the work on it. I haven’t had any problems with any of the work. I want to say Thank you to Danny and Carl. Both have been very helpful on whatever needed to be done. More
by DonnaCFD1
Employees Worked With
Danny; Carl
August 13, 2026
Service is always helpful and fast! Cashier was pleasant and courteous! A smile like she had tells me she is happy that I’m there and not a bother that has to be dealt with! For that ma Cashier was pleasant and courteous! A smile like she had tells me she is happy that I’m there and not a bother that has to be dealt with! For that matter it seems like a well run business just like it was when I bought my 79 Granada at the old Mansfield Rd location! Now that was a car!! More
by ymarkhedges
Employees Worked With
Gator Birdwell, James Lewis, Antionette the Cashier!
August 11, 2026
Background story my 2023 Ford Explorer xx model has 44000 miles and has been in the service department at least 4 times for problems. Since I bought the car I have noticed that it just doesnt run like a new miles and has been in the service department at least 4 times for problems. Since I bought the car I have noticed that it just doesnt run like a new car & idles like a old car. This time I have had different check engine lights that had went on & off so the light finally stayed on long enough fir me to get it to the dealership July 17th because they will not even look at it unless there is an active light on. The car was not diagnosed until late in the next week then parts were ordered. I was never offered a rental car so I had to get own twice because they did not start work on the car until August 3rd & not completed until August 6th. Still waiting on reimbursement for rental car . More
by Melissa
Employees Worked With
Kim
