Back

Wray Ford, Inc.

Bossier City, LA

4.4
220 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

2851 Benton Rd

Bossier City, LA

71111

Directions

By Type

Showing 220 reviews

July 08, 2026

Wray Ford has always been there for me, from over 15 years back Wray is the dealer I go to for maintenance, repairs, parts and tires on three different vehicles. As a Customer from out of town, this se More

by jjmatherne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Jul 08, 2026 -

Wray Ford, Inc. responded

Thank you for relying on us for maintenance, repairs, parts, and tires on your Ford F-150 for the last 15 years. We’re happy our service team could accommodate your schedule and keep you moving. We look forward to assisting you on your next trip.

July 03, 2026

Made a appt for a recall notice and at the end of the day you didnt even looked at my truck. I picked my truck up because I need it . After finding someone to pick me up and to take me back to get my truck. More

by CNAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
female, name unknown
Jul 06, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience. Please give us a call at the 318-686-7300 to schedule an appointment with us, and we will make sure to do everything possible to assist you with your recall.

July 02, 2026

Very attentive to my needs from start to finish. I was kept informed throughout the process. More

by FBOYKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Brantley, kevin Johnson
Jul 02, 2026 -

Wray Ford, Inc. responded

Thank you for sharing your feedback on your Ford Edge service. We’re glad our team stayed attentive to your needs and kept you informed from start to finish. We look forward to assisting you again.

July 01, 2026

I have purchased many vehicles from this dealership. While they have not been trouble free they have gone out of their way to correct any problems I have encountered!!! Great service department, Karl se More

by dlmgolf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and Brandon
Jul 01, 2026 -

Wray Ford, Inc. responded

Thank you for your ongoing support and five-star rating. We’re pleased our service team was able to address any issues and make things right for your Ford. We look forward to assisting you again.

June 30, 2026

Danny is a great asset in the service department @ Wray Ford he has worked very well with our Fleet business account & Eddie & Brandon in the Parts Department Excellent for our Fleet Parts and delivery More

by AD521Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie & Brandon in Parts Dept.
Jun 30, 2026 -

Wray Ford, Inc. responded

Thank you for recognizing the efforts of our service and parts teams in supporting your fleet. We’re pleased your Ford Transit Connect received prompt attention and reliable parts delivery. We appreciate your five-star rating and look forward to assisting your fleet again.

June 30, 2026

Service was quick and thorough completing several recalls. Customer waiting area is spacious nice to have coffee while you wait. Shuttle driver was very courteous, we knew quite a few people we used More

by mikeedwards711
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, service writer
Jun 30, 2026 -

Wray Ford, Inc. responded

Thanks for letting us know. We’re pleased the recall service on your Ford Ranger was both quick and thorough. It’s great the spacious waiting area and courteous shuttle driver made your visit comfortable.

June 27, 2026

They always take care of my company’s needs in a timely manner and for a reasonable price. More

by yokemlandservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Austin
Jun 27, 2026 -

Wray Ford, Inc. responded

We’re pleased our team could service your Ford F-450 promptly and at a fair price. We appreciate you trusting us with your company’s needs and look forward to supporting your fleet in the future.

June 26, 2026

The service was thorough and fast. This was regarding a software update recall. Thank you Wray Ford. More

by PODELLA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 26, 2026 -

Wray Ford, Inc. responded

We’re pleased the software update recall on your Ford Escape was both thorough and quick. Feel free to reach out if there’s anything else you need.

June 24, 2026

Quick and easy. Communication was great. Recall repairs were addressed and scheduled online which made it very easy. More

by aultmanusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim,Williams
Jun 24, 2026 -

Wray Ford, Inc. responded

Thank you for the 5-star review. We’re pleased the online scheduling for your Ford F-250 recall repairs made everything straightforward and that our communication hit the mark. We look forward to assisting you again.

June 22, 2026

Overall decent service. Was told the ac was fixed and had delivered to my parents house Friday 6/12. Drive that afternoon no Ac. The customer service when I spoke to service More

by alaarends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and the service manger, don’t know his name
Jun 23, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience and for the experience you had with us not meeting your expectations for quality customer service. We strive to provide the best possible service to all our customers. Feel free to contact our management to discuss your experience and help us improve.

1
...