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Wray Ford, Inc.
Bossier City, LA
111 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 111 reviews
June 01, 2010
Bought a F450 King Ranch in March 2009 from this dealership. In May 2010 took it in with engine concerns (32,000 miles on truck). I was told that they could not look at it for approximately 3 weeks dealership. In May 2010 took it in with engine concerns (32,000 miles on truck). I was told that they could not look at it for approximately 3 weeks. Was told that they would call me. 3 days later, engine went out about 200 miles from home in Paris Texas. Called them about getting it towed in, was told to let the Ford dealership in Paris work on it, as they would still not be able to look at it for 3 weeks or so. Long story short, Ford denied warranty coverage on engine because of fuel filter issues, and it cost me almost $16,000 to get engine replaced and a month of being without my truck. This would have completely been avoided had they at least looked at it when I took it in. I realize that there are significant issues with the Ford diesels; but if they are failing faster than they can repair them, they need to stop selling them for awhile. More
by TBSLA
Employees Worked With
Bruce
