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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
186 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 186 reviews

September 16, 2025

Excellent team at Wray Ford Service department, could ask for better service. Keep up the great work!! More

by MEYER.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bush
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Sep 16, 2025 -

Wray Ford, Inc. responded

Thanks for sharing your thoughts about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!

September 16, 2025

Oil change crew had trouble changing fuel filters. Had to get help from shop diesel mechanic to get issue resolved. Paid for full service (The Works). Tires were not rotated. Not confident anything el More

by JAMER270734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change crew and advisor.
Report | Print
Sep 18, 2025 -

Wray Ford, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 16, 2025

I had such a horrible experience with this service department that my husband and I both sold our Ford vehicles. I have never been treated the way I was ANYWHERE else. This was not a one time thing. I More

by NISSA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl, Danny, Austin
Report | Print
Sep 18, 2025 -

Wray Ford, Inc. responded

Nissa, we're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 16, 2025

Great service fast and efficient Carl took very good care of us as he does each time. More

by fleetr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Report | Print
Sep 16, 2025 -

Wray Ford, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 13, 2025

Danny Brantley is courteous and knowledgeable. I had excellent service and checkout was a breeze. Thanks for excellent service. More

by foofighter69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brantley
Report | Print
Sep 14, 2025 -

Wray Ford, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 11, 2025

Service Advisor ~ Danny Brantley was very courteous and professional. Routine oil change was very clean and timely. More

by anticlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brantley
Report | Print
Sep 12, 2025 -

Wray Ford, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Wray Ford, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

September 11, 2025

Great dealership with good people! Quick and fast repair! Glad i picked this hometown dealer More

by smalo1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and kim
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Sep 11, 2025 -

Wray Ford, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2025

Really good service pickup and return auto in great 👍 time! Great product for my vehicle 🚗 needed it. More

by WILLWOODS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
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Sep 07, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2025

Very good service fast and efficient Carl took very good care of us as he does each time More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Report | Print
Sep 07, 2025 -

Wray Ford, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wray Ford, Inc..

September 05, 2025

Everyone was friendly and helpful. They got my oil changed and my car back to me in less than 30 min. The cashier was friendly and knowledgeable. More

by guerrabenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Report | Print
Sep 05, 2025 -

Wray Ford, Inc. responded

Thank you for choosing Wray Ford, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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