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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
96 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 96 reviews

October 02, 2025

Customer service rep was very helpful. He met me at my vehicle which has been rare at Wray F recently. More

by BEWREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 02, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 02, 2025

Made repairs on our vehicle that weren't necessary, had nothing to do with and did not resolve the issue. Taking it to Jim Taylor Ford in Ruston to get it fixed. More

by SSEARS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Oct 05, 2025 -

Wray Ford, Inc. responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 26, 2025

I’ve been doing business with Wray Ford since 1969. My grandpa and dad business with them before that. Then my brothers did. We have all thought they were a great dealership. More

by MARKPRUNTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Meshel is a very good salesman at Wray Ford .
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Sep 26, 2025 -

Wray Ford, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Wray Ford, Inc., we look forward to having you as a valued customer for many years to come!

September 24, 2025

Professional, courteous and customer focus. Carl Bush in the service department is an outstanding employee. He is always helpful,polite and courteous. Makes my service experience pleasant. More

by LNCAMP70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Bush
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Sep 24, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

September 23, 2025

Service was excellent as usual. Everyone involved was polite and professional!Wray Ford is above reproach. Thanks, Jim More

by PARRISHJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Sep 23, 2025 -

Wray Ford, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2025

Nice people, good service,excellent experience, I love to go back for the future! Thanks More

by leoyihuazhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 23, 2025 -

Wray Ford, Inc. responded

Thanks for sharing about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!

September 17, 2025

I didn't have an appointment an expected to wait but they took my Bronco immediately and perform the recommended service in a timely manner. More

by SUZANNEUPCHURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the name but she was most helpful.
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Sep 17, 2025 -

Wray Ford, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Wray Ford, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

September 17, 2025

Oil was leaking from under motor as it was sitting on dealership parking lot after “The Works Oil Change”. I called it to the attention of the desk clerk who checked me out. She asked the shop staff wh More

by jjroberts
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know.. Lady at desk.
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Sep 18, 2025 -

Wray Ford, Inc. responded

We apologize for your negative experience with our service department recently. This does not meet our customer service standards. You can reach our service manager at our dealership number 318-686-7300 he has been made aware of your situation this morning.

September 16, 2025

Excellent team at Wray Ford Service department, could ask for better service. Keep up the great work!! More

by MEYER.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bush
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Sep 16, 2025 -

Wray Ford, Inc. responded

Thanks for sharing your thoughts about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!

September 16, 2025

The Wray Service Dept. was very professional and very timely with appointment. I also liked the customer car pickup/delivery services to my home while I am recovering from More

by garycain49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager- A+
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Sep 17, 2025 -

Wray Ford, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wray Ford, Inc.. We look forward to having you as one of our valued customers for many more years to come!

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