Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
168 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

2851 Benton Rd

Bossier City, LA

71111

Directions

By Type

Showing 168 reviews

March 04, 2026

The department was very nice and thorough. They were efficient and helpful. I appreciate their work. More

by kbruce4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know.
Report | Print
Mar 04, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting our department’s thoroughness and efficiency. We’re pleased the team was both nice and helpful during your visit. We appreciate you taking the time to share your feedback.

February 26, 2026

All good with Wray Ford. Nice waiting area while you are there. Would recommend them. More

by MCWILLIAMSROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure of the service guys name but was polite and helpful.
Report | Print
Feb 27, 2026 -

Wray Ford, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2026

Not customer friendly need to be more about the customer and not just making the money More

by debbiedowns67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Feb 23, 2026 -

Wray Ford, Inc. responded

Debbie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 26, 2026 -

Wray Ford, Inc. responded

Debbie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 20, 2026

Did not have any problems. Polite and service was good. Love the shop. Hate the surveys. More

by D.SZELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Amanda
Report | Print
Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for choosing us for your Ford Bronco Sport service. We’re glad to hear the team was polite and that you enjoy our shop. We appreciate your feedback about the surveys and hope to see you again.

February 20, 2026

We have always been treated with respect and courtesy. They are experienced in the service department, we have been very pleased. More

by JNST47
Workmanship
Recommend Dealer
Yes
Employees Worked With
James, in service department
Report | Print
Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting the respect and courtesy you encounter in our service center. We’re glad our team’s experience in servicing your Ford F-150 continues to leave you very pleased.

February 17, 2026

Everything from salesman to service department has been great. Promptly took care of any concern. More

by GARYHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos in sales, Carl in service.
Report | Print
Feb 17, 2026 -

Wray Ford, Inc. responded

It’s wonderful to hear our sales and service teams addressed your concerns promptly and made your visit seamless. We appreciate you trusting us with your Ford. We look forward to assisting you again soon.

February 16, 2026

I showed up at 7am. They met me at my car, I was done with my oil change very quickly. Very courteous and professional service department. Thank you!!! Ther More

by samuelhalphen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Feb 18, 2026 -

Wray Ford, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this feedback!

February 10, 2026

Everything went fine with my visit, In and out with no problems. Got the oil changes and tires rotated and recalls More

by curtisbrantley452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 10, 2026 -

Wray Ford, Inc. responded

We’re glad to hear your Ford maintenance visit was quick and seamless. Taking care of your oil change, tire rotation and recall items promptly is important to us. Thank you for sharing your positive experience.

February 10, 2026

Aref was down to earth. His low pressure invitation and information helped me get a great deal. More

by jamescharlessnyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref
Report | Print
Feb 10, 2026 -

Wray Ford, Inc. responded

We’re thrilled to hear that our team’s low pressure, informative style helped you get a great deal on your new Ford Mustang. Congratulations on your purchase and thank you for sharing your experience.

February 07, 2026

The Salesmn Aref was not pushy and listened. This is my 3rd Nee Car from Wray Ford. The first one was 1995. More

by kskindness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref, service dept. I can not remember his name referred me.
Report | Print
Feb 07, 2026 -

Wray Ford, Inc. responded

Thank you for returning to us for your third new Ford since 1995. We’re glad our sales team listened and ensured a smooth purchase of your Ford Explorer. Enjoy your new Explorer and safe travels!

1
2
3
...
17