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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
270 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 270 reviews

September 01, 2026

Dennis provided outstanding service and was informative concerning the recall of my truck f150. Max More

by MUSTNGBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 01, 2026 -

Wray Ford, Inc. responded

Knowing that you found our service outstanding and our recall explanation clear means a lot to our service department. We’re pleased we could address the recall on your Ford F-150 with clarity and care.

September 01, 2026

Danny Brantley, My Service tech was very patient and helpful when I was out of town and having a problem with my F-150, he was able to diagnose the problem so that I could make the decision to tow it or More

by ymarkhedges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brantley
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Sep 01, 2026 -

Wray Ford, Inc. responded

Knowing you found our service team patient and helpful during your roadside issue with your F-150 means a lot to our team. It’s rewarding to hear you felt like part of the family. Thank you for trusting our service department with your vehicle.

August 28, 2026

I am disabled and mostly use a wheelchair. I took my walker to Wray Ford. Everyone was so kind to me from the cashier to the service staff by bringing the paper work to me and not making me wa More

by Shez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Aug 28, 2026 -

Wray Ford, Inc. responded

Knowing that parking your Ford Escape by the door, bringing paperwork to you, and helping you back safely made your service visit easier is rewarding. Your kind words and five-star rating mean a lot to our service department.

August 28, 2026

I have used oil change businesses for many years and have just assumed that your oil changes included the same services. Windshield and headlight cleaning and checking air pressure in all the tires. (Not Don More

by jet294
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
james
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Aug 28, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience, and that your experience was not the quality you deserve with us. Please contact us and ask to speak to our service manager at 318-686-7300 Ext. 122. We want to make sure you are satisfied with our services and that you continue to choose us for your vehicle needs in the future.

August 27, 2026

We have been Wray Ford customers for many years and have always been satisfied with our purchase experience. KAREN TYNAN is the only salesperson we will buy from...EVER! Everyone treats us like royalty. Mr More

by K5JMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Tynan, Mr. Foster.
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Aug 27, 2026 -

Wray Ford, Inc. responded

Your note about a “pain-free” signing process shows how we strive to make every step seamless. Knowing that you’ve felt like family and chosen our team for your Explorer purchase over the years means a lot to us. We appreciate your recommendation to friends and family and look forward to welcoming you back.

August 26, 2026

Most of the items were completed with in a timely manner a time was given to return More

by jjoel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Aug 27, 2026 -

Wray Ford, Inc. responded

Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

August 25, 2026

Oil change that was very fast, so I was very happy with the service I received More

by GLORIAKIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Aug 25, 2026 -

Wray Ford, Inc. responded

Thank you for the five-star rating. Our service team is pleased we could complete your Ford Edge oil change so quickly.

August 24, 2026

All seems well with the vehicle. All employees were friendly and helpful. Only negative I have was that no one ever called, emailed, or text me saying the vehicle was ready. I had to More

by gorillatactix00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
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Aug 25, 2026 -

Wray Ford, Inc. responded

We are so glad that we had the opportunity to work with you, and that our team could make this an overall positive experience. We look forward to continuing to serve you in the future!

August 24, 2026

Very satisfied! I was immediately waited on and I only had to wait about 30 minutes or less! More

by kylemotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 24, 2026 -

Wray Ford, Inc. responded

Knowing the prompt attention and brief wait met your needs is rewarding to our service team. We appreciate you bringing your Ford F-150 in and awarding us five stars.

August 24, 2026

Kim is the best for doing excellent job . She called and let's you know what is going on. More

by TWELVEGRANDBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only know Kim.
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Aug 24, 2026 -

Wray Ford, Inc. responded

Thank you for your kind words. Hearing that our team kept you informed throughout your Ford Escape service means a lot to us.

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