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Wray Ford, Inc.

Bossier City, LA

4.4
248 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 248 reviews

July 31, 2026

My tire pressures were not checked. Low pressure in Left rear tire. It was low on the front left on the way there. Both rear tires are lower than the front tires. More

by coby806
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nice lady at checkout counter
Aug 02, 2026 -

Wray Ford, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us. We'd love to get to the bottom of this and turn things around for you.

July 31, 2026

There is an issue with technicians leaving the turbo off. Don't know if it is a hose valve or what. But I've had to take my vehicle back twice after difference services for them to fix what they forgot to More

by jifm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl is the best, always very helpful
Aug 02, 2026 -

Wray Ford, Inc. responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us are glad to have you as a customer.

July 30, 2026

Josh Meyer in new trucks is a true truck guy, who knows trucks. Austin in service is likewise knowledgeable, and takes extra time with you. Greg Snelling is a very good general manager. More

by mwcallaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See prior.
Jul 31, 2026 -

Wray Ford, Inc. responded

We’re thrilled our sales and service teams demonstrated real expertise with your new truck and F-150 maintenance. It’s also great to hear our leadership support made a difference. Thank you for the five-star rating and for choosing us.

July 28, 2026

Good experience. Helpful before and after the sale. Sales team answer all my questions. Look forward to continue doing business in the future. More

by dannyredding3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hensley, Aref & Finance Manager
Jul 29, 2026 -

Wray Ford, Inc. responded

We're delighted our sales team was helpful both before and after your purchase and answered all your questions. Thank you for choosing a new Ford. We appreciate your feedback and look forward to working with you again.

July 28, 2026

Couldn’t ask for better service! Every one there at the dealership is always friendly and helpful! More

by jacobhunter190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aref Aref
Jul 28, 2026 -

Wray Ford, Inc. responded

We’re delighted the team’s friendly, helpful approach made your Ford F-250 service experience so positive. We look forward to assisting you again in the future.

July 28, 2026

Service manager is top notch! Very informative and helpful. Staff is friendly and willing to help in any way. More

by JPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Willis
Jul 28, 2026 -

Wray Ford, Inc. responded

It’s great to know our service manager was informative and our staff offered friendly, attentive support during your Ford service. We appreciate you highlighting their willingness to assist. We look forward to helping you again.

July 28, 2026

Aref is the best salesman in the bossier / Shreveport area, we usually get a new vehicle every year or other year and have been to majority of the dealerships in both towns, we have bought from multiple More

by meghanBkelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref Aref, Christopher Foster
Jul 28, 2026 -

Wray Ford, Inc. responded

We’re delighted our team helped you discover a Ford Bronco Sport that perfectly matched your style and budget. It’s great to hear everything went so smoothly from selection to purchase. Thank you for your loyalty; we’re honored to be your go to for future Bronco Sport adventures.

July 27, 2026

Quick friendly service. I was met within 30 seconds of arriving at the location. All I needed was an oil change and tire rotation. Everything was completed within an hour More

by TLH1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl and Austin
Jul 27, 2026 -

Wray Ford, Inc. responded

It’s fantastic our team greeted you promptly and wrapped up your oil change and tire rotation in under an hour. It was a pleasure servicing your Ford, and we look forward to your next visit.

July 24, 2026

Scheduled tire rotation and oil change and service light check. Nothing was done but oil change. More

by shreveportangel_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jul 27, 2026 -

Wray Ford, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please give us a call at 318-686-7300 and as to speak with our service manager.

July 21, 2026

Karen T. at Wray Ford in Bossier City helped me find the truck I was looking for, she answered all the questions I had. I'd recommend Wray Ford to anyone loo More

by wrrrnn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Tynan
Jul 21, 2026 -

Wray Ford, Inc. responded

We’re thrilled we could help you find your new Ford F-150 and answer every question along the way. Thank you for recommending us, and we look forward to serving you again.

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