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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
305 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 305 reviews

October 13, 2026

Bad scenario I know we both was. In a bad situation we made it though More

by ronnie43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in parts
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Oct 13, 2026 -

Wray Ford, Inc. responded

Knowing that our service met your needs during a tough situation means a lot to our team. We’re glad we could help you through that challenge with your Ford E350 Super Duty.

October 12, 2026

Friendly helpful and addressed the issue needed and quick to address the issue, evan had coffee ready More

by DELTD474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 13, 2026 -

Wray Ford, Inc. responded

Knowing that prompt service on your F-250 and a ready coffee made your visit more comfortable is rewarding. Your five-star rating means a lot to our service team.

October 12, 2026

Technicians dragged their feet across door frame after they were asked not to do it. Not the first time this has happened. I have photos also. More

by DC4L1974
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Oct 13, 2026 -

Wray Ford, Inc. responded

Thank you for bringing this to our attention. We apologize for the condition left behind and understand your frustration. Please contact us directly so we can review your concerns and work toward a resolution.

October 12, 2026

fast and efficient service - pleasant experience-would come back and recommend to others as well. More

by jennifer.richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember- young man
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Oct 12, 2026 -

Wray Ford, Inc. responded

Knowing that the service on your Ford F-150 felt fast and efficient means a lot to our team. We look forward to welcoming you back and appreciate you recommending us to others.

October 11, 2026

Great place to buy a car. Had a great experience with everyone I came in contact with. More

by amandarmagill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen and Caleb
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Oct 11, 2026 -

Wray Ford, Inc. responded

Your mention of how everyone you met provided great service highlights our team’s dedication. Knowing you had such a positive experience buying your Lincoln Navigator means a lot to us.

October 07, 2026

I am enjoying my 2026 Ford Ranger. I love all the new safety features. I should have bought one years ago, Thanks! More

by EHARRIS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy J. Harris and Terry Brown
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Oct 07, 2026 -

Wray Ford, Inc. responded

Knowing you’re enjoying your new Ford Ranger and its safety features means a lot to our team. Thank you for choosing our showroom for your purchase, and feel free to reach out anytime if we can help.

October 07, 2026

Will never come back. Ordered parts that was not under warranty and them made me pay for them because supposedly they were unreturnable. Will never by a car from or bring More

by jerrypye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel
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Oct 07, 2026 -

Wray Ford, Inc. responded

We apologize that you did not receive the best service from us. We strive to provide the best possible service to our customers. Please feel free to contact us and ask to speak with our general manager at any time during business hours Monday-Friday. We appreciate your business and we will do all we can to make your experience with us be one that you feel positive about and brings you value. Thank you for choosing Wray Ford for your parts needs.

October 05, 2026

Ford warranty process sucks. I should not take 5 days to get approval for a tail light that was not operating properly. Customer is the only person inconvenienced in the whole p More

by M&W
Recommend Dealer
Yes
Employees Worked With
Hailey
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Oct 05, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience. Wray Ford works hard to try and get the approvals as soon as possible. We strive to serve our customers well. We hope that you will give us the opportunity to serve you again in the future. If you would like to discuss the issue with a manager, please give us a call.

October 03, 2026

Aref is a great sales man. He got me the exact truck I wanted and took care of everything from ordering to final delivery. Y'all need to give him a raise More

by two2buck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
aref
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Oct 03, 2026 -

Wray Ford, Inc. responded

We’re glad everything from ordering your new Ford Maverick to delivery went smoothly. Your praise of our sales associate and five-star rating mean a lot to our team.

October 02, 2026

plenty of choices, easy to get the finance going, and very good at explaining what my new car can do. More

by lsutigersportsfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Foster
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Oct 02, 2026 -

Wray Ford, Inc. responded

We’re glad your purchase of the new Explorer offered plenty of options, straightforward financing, and that our team could walk you through its features. Thank you for choosing our dealership.

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