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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
195 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 195 reviews

April 09, 2026

Couldn’t find sidewall leak in front left tire. Had to take it to The Tire Crew. Usually excellent service with quick turnaround. Note for Ford: make existing customers your priority if you want re More

by RAY78244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 10, 2026 -

Wray Ford, Inc. responded

Thanks for sharing about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!

April 07, 2026

The Wray Ford Service Department is absolutely outstanding in every measure of customer service and technical expertise! More

by JTERRYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Williams
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Apr 07, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting our service department’s commitment to customer care and technical skill. It’s rewarding to see those efforts recognized with a five-star review. We look forward to keeping your Ford running smoothly.

April 02, 2026

The salesman, Aref did a very good job! We love our Ford Explorer so far. More

by sandypena957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref Aref
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Apr 02, 2026 -

Wray Ford, Inc. responded

Thank you for the positive review. We’re pleased our sales team provided great support and that your new Ford Explorer is a perfect fit. Feel free to reach out if you have any questions down the road.

April 02, 2026

Went in for oil change, excellent service on truck, it was very quick. It took longer at checkout than the oil change More

by bdb827
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
How would I know their names?
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Apr 03, 2026 -

Wray Ford, Inc. responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 01, 2026

Work was done in a timely manner and did a quality job. Everyone was friendly and helpful More

by TIMTBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember nam
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Apr 01, 2026 -

Wray Ford, Inc. responded

Thank you for sharing your experience with our Ford EcoSport service. We’re glad the team completed the work promptly and delivered quality results while keeping you comfortable. Your feedback inspires us to maintain that level of care.

April 01, 2026

The best place to deal for a new or used vehicle is Wray Ford in Bossier City! More

by dewbod76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Pierce, Charles Foster
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Apr 01, 2026 -

Wray Ford, Inc. responded

It’s fantastic to hear your experience buying your new Ford Ranger was so positive. Thank you for the five-star review and recommendation. We’re here if you need anything as you enjoy your Ranger.

March 26, 2026

Wray ford has a fantastic service department. Danny is amazing. He communicates well and kept me posted on my major repair throughout the process. More

by hankset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 26, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting our service department. We’re glad our team kept you informed throughout your Ford F-150 repair. Your feedback means a lot and we look forward to assisting you again.

March 25, 2026

Good experience. Easy to deal with. The process was simple. Have always had a good relationship with Wray Ford. More

by bedmiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Meyers
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Mar 26, 2026 -

Wray Ford, Inc. responded

It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!

March 16, 2026

prices are to high. service writer does a great job.concern about the work that the man that does the front end work More

by patschuler0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
danny does a great job
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Mar 18, 2026 -

Wray Ford, Inc. responded

Pat, thank you for providing this feedback. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 16, 2026

Friendly & professional, nice lounge area vending machines , very nice Hines clean restrooms and very spacious More

by GBECK0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl
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Mar 16, 2026 -

Wray Ford, Inc. responded

It’s great to hear our team’s friendliness and professionalism stood out during your visit. We’re glad you found the lounge area, vending machines, and restrooms clean and spacious. Thank you for trusting us with your Ford Expedition, and we look forward to helping you again.

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