Wray Ford, Inc.

The Service Department needs an Award! As a customer, I expect the companies I purchase from to treat my finances and myself as valued. Especially, if it is a large and long-term investment As a customer, I expect the companies I purchase from to treat my finances and myself as valued. Especially, if it is a large and long-term investment like a car. We can all agree that no matter what business one walks into, they all hold many departments and Wray Ford is a prime example of this. Having that much variety means having a variety of employees and personality meaning mostly good but sometimes bad days. However, my experience for the past two years from purchasing to as little as an oil change Wray Ford has strived to meet my expectations. The largest impact were from the employees personal touch, understanding, and genuine concern for my needs. I must give Karl from the service department a HUGE shout out for going above and beyond. Of course, my salemen (Ron Sheline) always greets me back when I do schedule for a maintenance appointment but Karl has really impressed me everytime I return. Even when I stop by to see if they could squeeze me in Karl asks me how much time I have and returns my car under an hour each time. Truly an amazing service leader and is keeping me along with many others coming back to Wray! Keep it up with the great employees WF because its making all the difference for us, customers. More

2018 Ford F-150 Best car buying experience that I have had. Never felt pressure from the salesman. I feel I got a great deal on my truck. Everyone was friendly and Best car buying experience that I have had. Never felt pressure from the salesman. I feel I got a great deal on my truck. Everyone was friendly and very professional. My salesman didn’t use the normal car salesman tactics to make this deal happen. He was professional and respected me. He treated me like a person and not just a sale. This vehicle buying experience has made me a Wray Ford customer for life. More

Easiest Car deal ever Ron Sheline was my salesman, and I was thoroughly impressed with how thoughtful, organized, and honest he was throughout my entire car deal. Ron made Ron Sheline was my salesman, and I was thoroughly impressed with how thoughtful, organized, and honest he was throughout my entire car deal. Ron made Buying a vehicle fun and exciting, and I feel like I got a great deal. More

Excellent sales representative and parts service I just want to thank our salesman and parts for the best truck in Louisiana. If you want the best service from start to finish, visit your local marin I just want to thank our salesman and parts for the best truck in Louisiana. If you want the best service from start to finish, visit your local marine veterans at Wray Ford. More

Great Customer Service! I highly recommend the team at Wray Ford. Ron is very professional and went above and beyond. He is definitely the one I'd recommend! I highly recommend the team at Wray Ford. Ron is very professional and went above and beyond. He is definitely the one I'd recommend! More

Great deal without all the games Went into Wray ford with the intention to just get Info to buy later. I was greeted by my salesman Ron and he was super easy to work with. He knew mor Went into Wray ford with the intention to just get Info to buy later. I was greeted by my salesman Ron and he was super easy to work with. He knew more about the car than I expected, and had an answer for every question I came up with. Jimmy in the finance office was also easy to work with. I recommend Wray ford and Ron the Marine to anyone who is looking for a new car! More

Very poor service Left my car 2 times to be repaired it was there 2 days both times. They never touched my car. I called to make a 3rd appointment they have yet to ca Left my car 2 times to be repaired it was there 2 days both times. They never touched my car. I called to make a 3rd appointment they have yet to call back. I will buy elsewhere this year. More

2017 Ford Explorer My husband and I have always preferred driving a Ford product, and last week I traded in my 2012 Ford Fusion for a 2017 Ford Explorer. Our salesperso My husband and I have always preferred driving a Ford product, and last week I traded in my 2012 Ford Fusion for a 2017 Ford Explorer. Our salesperson of choice is Cricket Fletcher because she is the best salesperson I have ever dealt with. She is very professional, caring, and takes the time to make sure you understand what you are buying, how to operate all the features of your vehicle; and always tells me "If you have any questions you can stop by anytime and I will take care of you!" More

Good vehicles, great staff Wray ford has a great selection of cars and one of the most knowledgeable and friendly group of salesmen I have ever met. Ron Sheline was especially g Wray ford has a great selection of cars and one of the most knowledgeable and friendly group of salesmen I have ever met. Ron Sheline was especially good. Patriotic, and a very funny guy, he helped me find the vehicle that best suited my needs. He knew everything about the cars. He is also a Marine infantrymen who fought in Iraq. I recommend this dealership to all my friends. Ask for Ron with the American flag boots! More