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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
134 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 134 reviews

October 30, 2025

Great communication. Fast service. Great dealership to work with. Repeat customer and customer for life More

by scottm18
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Oct 31, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 22, 2025

Sales man was great, found the truck I was lookin for. service has always been up to standard.Thanks More

by Jcubley51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos meshell
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Oct 22, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 19, 2025

Services were performed quickly and at a reasonable rate, staff was busy but took time to understand exactly what I needed. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Oct 19, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 17, 2025

Service Center was great to work with. I was called to bring my new truck in to have a keyless key pad installed and was very pleased with the appointment time (same day). They performed t More

by Cadbrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget name, but I believe the lady was the service manager
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Oct 17, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

Usually good friendly professional service. This time not so friendly. I wasn't happy with the results. More

by FRANCES1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names.
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Oct 15, 2025 -

Wray Ford, Inc. responded

Thanks for sharing about your experience with Wray Ford, Inc. We appreciate your business and would like to learn more about where we fell short this time. Please don't hesitate to reach out to us directly if you would be willing to share some more detail. Thank you again for your input!

October 14, 2025

Great dealership! I went to look at a used vehicle that unfortunately was sold over the weekend. Walked over to the new lot and was greeted right away. We instantly ma More

by labordeandrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asef
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Oct 14, 2025 -

Wray Ford, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!

October 10, 2025

Very fast service. Truck was finished way ahead of quoted time. No complaints at all! More

by heather.brown07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Oct 10, 2025 -

Wray Ford, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!

October 08, 2025

Routine service has been very good. Your responses to recalls have been very, very frustrating, however. More

by charlesgtutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 08, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Charles, feel free to contact us at your convenience.

October 02, 2025

Customer service rep was very helpful. He met me at my vehicle which has been rare at Wray F recently. More

by BEWREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 02, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 02, 2025

Made repairs on our vehicle that weren't necessary, had nothing to do with and did not resolve the issue. Taking it to Jim Taylor Ford in Ruston to get it fixed. More

by SSEARS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Oct 05, 2025 -

Wray Ford, Inc. responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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