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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
156 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 156 reviews

December 05, 2025

4 stars. Ultimately, my vehicle underwent a recall repair and was satisfactorily repaired. However, communication was lacking as I had to initiate all contact More

by JTYNES12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Jordan
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Dec 06, 2025 -

Wray Ford, Inc. responded

Thank you for choosing Wray Ford, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2025

I can't get the service advisor to give me information on my units, It was good when I had Danny as an SA but, not anymore. My ratings on the service department do not include Danny! More

by Shannon.Smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JORDAN
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Dec 07, 2025 -

Wray Ford, Inc. responded

Shannon, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 04, 2025

The service rep Karl Bush is polite and professional. He always makes sure that my work is done professionally and completely. He is very responsive to texts and calls and is a joy to work with More

by PHILIP.VERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Meshell, Karl Bush
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Dec 04, 2025 -

Wray Ford, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 03, 2025

I brought in my F-150 for its first oil change, No appointment was required and the service department was very helpful and friendly. My vehicle was in and out very quickly. Good job! More

by paulapooser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the SA's name.
Report | Print
Dec 03, 2025 -

Wray Ford, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2025

GREAT DEALERSHIP! I have done business with them most of my adult life and I have never been disappointed! They sell quality vehicles at a reasonable price. Highly rec More

by ronalddarsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Tynan
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Dec 03, 2025 -

Wray Ford, Inc. responded

Thank you so much for choosing Wray Ford, Inc.! Please let us know if we can be of any more assistance.

December 02, 2025

Wray Ford always takes care of my vehicle with such kind response I never feel uneasy with them. This is at least my 5th or 6th vehicle that I have purchased from Wray Ford & they have always done a gr More

by MWRICHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cassell
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Dec 02, 2025 -

Wray Ford, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wray Ford, Inc.. We look forward to having you as one of our valued customers for many more years to come!

December 02, 2025

excellent service and fair price, great that they will pick you up and bring you back More

by mferlito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amous
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Dec 02, 2025 -

Wray Ford, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2025

Excellent service and very professional. Quick response upon arrival; the representative make an effort to remember customer’s name. More

by okdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Dec 01, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

December 01, 2025

Wray Ford is my dealership of choice because of its employees making me and my family a part of their family! Thank you! More

by JERRYLHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
Report | Print
Dec 01, 2025 -

Wray Ford, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 26, 2025

Dealing with Danny was a pleasure. He kept me informed and explained everything that was needing to be done to my truck. I will definitely use Wray Ford in the future. More

by jc89fiveo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Nov 26, 2025 -

Wray Ford, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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