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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
168 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 168 reviews

December 01, 2025

Excellent service and very professional. Quick response upon arrival; the representative make an effort to remember customer’s name. More

by okdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Dec 01, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

November 26, 2025

Dealing with Danny was a pleasure. He kept me informed and explained everything that was needing to be done to my truck. I will definitely use Wray Ford in the future. More

by jc89fiveo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Nov 26, 2025 -

Wray Ford, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

They are always so nice and work hard to try and get everything done on time. Thank you Kim for good work. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Nov 22, 2025 -

Wray Ford, Inc. responded

Thank you for choosing Wray Ford, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 21, 2025

Wray Ford has the best Service Department in the USA, and I have been owning and driving ford vehicles for over fifty five years. More

by JTERRYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Kim and Chris
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Nov 22, 2025 -

Wray Ford, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wray Ford, Inc.. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

The service department at Wray ford and the maintenance package are a joke. Those two things are what will keep me from buying another Ford. Disgusted More

by ENWORTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Nov 20, 2025 -

Wray Ford, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 23, 2025 -

Wray Ford, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 19, 2025

The service I received was poor, I went for a oil change & fuel filter replacement & tire rotation on my f250 & I was told there was no one there to replace the fuel filter & the guys that do the tire rotat More

by ecs324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service manager I don’t remember his name nor do I remember the two men that wouldn’t do the tire rotation.
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Nov 20, 2025 -

Wray Ford, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from us. We want to make make it right for you.

Nov 20, 2025 -

Wray Ford, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 20, 2025 -

ecs324 responded

The email response was very generic, I would like someone to contact me personally. 318-347-2042 Earl Stoudemire ecs324@yahoo.com

Nov 20, 2025 -

Wray Ford, Inc. responded

Hi Earl. Greg Snelling is our General Manager here at Wray Ford. His office phone number is 318-686-7300 Ext. 162 I have put a note on his desk with your contact information. He is currently in meetings but he will contact you as soon as possible. I apologize for the delay. We appreciate your business sir.

November 18, 2025

Stole from my truck while in the oil change bay and left food crumbs on my seat while eating my food. More

by TSTOVALL643
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 18, 2025 -

Wray Ford, Inc. responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Nov 21, 2025 -

Wray Ford, Inc. responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 17, 2025

Great Staff! !! Very attentive to hearing my issues with my car. Very nice in person. More

by TrentonIvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl and Daniel also service desk on checking out.
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Nov 17, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

All went well and my oil change and rotation were completed quickly and efficiently. I will be back. More

by DWALDRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out
Report | Print
Nov 08, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

Every thing was great as usual Carl did a great job as he always does More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Report | Print
Nov 06, 2025 -

Wray Ford, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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