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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
168 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 168 reviews

November 04, 2025

great friendly customer service and fast! Price was reasonable and a shuttle was offered for work ! More

by dreka21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ms johnson
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Nov 04, 2025 -

Wray Ford, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wray Ford, Inc..

November 04, 2025

We nice people. Have been using them for several years. Always satisfied Explains what I need and delivers More

by Carlahuie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 04, 2025 -

Wray Ford, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Wray Ford, Inc., we look forward to having you as a valued customer for many years to come!

October 30, 2025

Great communication. Fast service. Great dealership to work with. Repeat customer and customer for life More

by scottm18
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Oct 31, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2025

Kim was great with assisting me with recall. Very professional and knowledgeable with the process. Offered services More

by IMMARTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Oct 30, 2025 -

Wray Ford, Inc. responded

Thank you for choosing Wray Ford, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

It took way too long to fix my truck. Good people and very responsive but 6 weeks is too long to be without my truck. More

by tpull45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny & Austin
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Oct 30, 2025 -

Wray Ford, Inc. responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 22, 2025

Sales man was great, found the truck I was lookin for. service has always been up to standard.Thanks More

by Jcubley51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos meshell
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Oct 22, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 19, 2025

Services were performed quickly and at a reasonable rate, staff was busy but took time to understand exactly what I needed. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Oct 19, 2025 -

Wray Ford, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wray Ford, Inc..

October 17, 2025

Service Center was great to work with. I was called to bring my new truck in to have a keyless key pad installed and was very pleased with the appointment time (same day). They performed t More

by Cadbrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget name, but I believe the lady was the service manager
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Oct 17, 2025 -

Wray Ford, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

Usually good friendly professional service. This time not so friendly. I wasn't happy with the results. More

by FRANCES1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names.
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Oct 15, 2025 -

Wray Ford, Inc. responded

Thanks for sharing about your experience with Wray Ford, Inc. We appreciate your business and would like to learn more about where we fell short this time. Please don't hesitate to reach out to us directly if you would be willing to share some more detail. Thank you again for your input!

October 14, 2025

Great dealership! I went to look at a used vehicle that unfortunately was sold over the weekend. Walked over to the new lot and was greeted right away. We instantly ma More

by labordeandrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asef
Report | Print
Oct 14, 2025 -

Wray Ford, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!

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