Wright Hyundai

Wright Hyundai, horrible Absolute horrible customer service. Bought a fairly new/used elantra with a scratch. They we're suppose to call to make a body shop appt, never did. I Absolute horrible customer service. Bought a fairly new/used elantra with a scratch. They we're suppose to call to make a body shop appt, never did. I was suppose to receive my registration, didn't. Had to go out there bc they forgot to have me sign papers for my registration and it was suppose to get to me In a few days before my temp expired, haven't received it. They make their sale and then forget about you. Horrible experience. More

Awful experience We were inquiring about a vehicle that was "brand new" with 0 miles. When we went online to do the credit app - the website was not working. Then we g We were inquiring about a vehicle that was "brand new" with 0 miles. When we went online to do the credit app - the website was not working. Then we got there and they pulled the car up, I took it for a test drive and never turned the radio on but realized there was in fact 7,500 miles on it. After we parked it we looked and there was A HUGE DENT on the back passenger side door that was obviously there for a long time, because of the rust. Most people would walk away but we have a baby and this car had the room we needed at the price we could afford. We finally got all the paperwork done and took our new ride home. When we got home we noticed the car was not inspected, in fact the inspection was expired for theast 7 months! I had to take the car in to get it inspected and the "30 minute wait" turned into 2 hours- then they argued with me about needing the emissions - I said it did they said it didnt - later they said it did. Then when I took it back to get the HUGE dent fixed, I noticed there were new dents in 2 separate places surrounded by paint chipping. Go figure. When I went back the second time to pick it up I noticed they only "touched up"(dropped some paint) a huge dent and didn't buff it out. Long story short the oil was never changed (with 7,000+ miles) though it was considered the demo and never used out of the dealership. We found other peoples mail in the car & a black film on the inside of the windshield. The GM, Rick something, didn't ever ask if anything was okay. He pow wowed in his office the whole time. Then when I asked him to come out he told me a rock hit my car and it was out of his hands. This was easily the worst experience I've ever had in my life. Beyond just car buying, it was the worst experience with a company I've ever had. The only reason I gave 2 stars for friendliness was because our sales man was the only sensible person we dealt with and I felt bad for him being stuck in the middle. More

I had car in for state Insp. 2011 nothing needed done. Three weeks later it's making a grinding or rattling noise in the front end. Wright Hyundai tells me because of rust the rotors are scored . I need Three weeks later it's making a grinding or rattling noise in the front end. Wright Hyundai tells me because of rust the rotors are scored . I need new brakes and rotor needs cut. All in three weeks time. You would think they would of looked at the brakes the first time? They said we had a lot of rain in three weeks , I put 45 miles a day on the car it is hard for me to believe that. They also said they were sorry the Teck :40082, missed it. he missed it and I pay $221.40 More

THEY SOLD ME A 2007 BLACK BMW AND WHEN I WENT TO WASH IT 2 DAYS LATER THE BEIGE COLOR OF THE INTERIOR LEATHER CAME OFF ON MY SPONGE, APPARENTLY THEY USED SOMETHING LIKE SHOE POLISH ON THE LEATHER TO COVER U 2 DAYS LATER THE BEIGE COLOR OF THE INTERIOR LEATHER CAME OFF ON MY SPONGE, APPARENTLY THEY USED SOMETHING LIKE SHOE POLISH ON THE LEATHER TO COVER UP WEAR MARKS AND IMPERFECTION, BUT IT GETS BETTER, THE CAR MUST HAVE BEEN WAXED WITH A BLACK WAX (AND I DID CHECK WITH A DETAILING SHOP WHO TOLD ME THAT THEY USE BLACK WAX ON ALL OF THE CARS THEY DETAIL)I WASHED THE CAR ONLY TO FIND ABOUT A HUNDRED TOUCH UP MARKS ON THE HOOD AND VARIOUS OTHER PLACES. I CALLED AND TALKED TO THEM AND OF COURSE THEY DENIED ANTHING LIKE THAT WAS EVER DONE. I CALLED BACK TO TALK TO THE OWNER, BUT WAS TOLD I WAS NOT ALLOWED TO SPEAK WITH HIM. ULTIMATELY IT IS THEIR WORD AGAING MINE AND TO GET MY HOOD PAINTED IS $647.00. MY ADVICE IS IF YOU ARE LOOKING TO BUY A USED CAR THERE TO TAKE IT TO A CARWASH FIRST. More

Charged me $20 for tire rotation on my brand new Hybrid Sonata with 3500 miles. Independent shop verified that tires did not need rotation. Bad experience. Sonata with 3500 miles. Independent shop verified that tires did not need rotation. Bad experience. More