Wyatt Johnson Kia

In October, we acquired a pre-owned 2016 Dodge Charge from Wyatt. Unfortunately, after driving the car for only 500 miles, I began to hear a faint knocking sound from beneath the car. After having it che from Wyatt. Unfortunately, after driving the car for only 500 miles, I began to hear a faint knocking sound from beneath the car. After having it checked by a Dodge dealership mechanic and an independent mechanic whom I trust, it was discovered that the rear drive shaft center support bearing was loose, and the splines on the slip yoke were worn out on the front drive shaft. What's particularly frustrating about this situation is that both mechanics stated that these issues with the drive shaft could have been detected during an inspection. However, the dealership neglected to mention them before selling the car to me. This lack of attention to detail on the dealership's part and their failure to uphold their promise of selling a mechanically sound vehicle is disappointing. To add insult to injury, the dealership refused to help when I contacted them to resolve the issue, citing the fact that I purchased the car "as is." This is an unacceptable response from a dealership that claims to sell "extra clean and mechanically sound vehicles." Given their untrustworthiness, unwillingness to take responsibility for their errors, and lack of customer service, I cannot in good conscience recommend this dealership to anyone looking for a used car. I would strongly advise potential car buyers to seek alternatives to this dealership. More

Have a vehicle with 30000 miles on it. ... Had an issue with it loosing coolant. Took to the dealership expecting the warranty to cover it. The dealership told me that it had been tampere ... Had an issue with it loosing coolant. Took to the dealership expecting the warranty to cover it. The dealership told me that it had been tampered with and the warranty would not cover. This vehicle has only been to shop for oil changes and tire rotations. So needless to say I had a 578.00 bill to get my vehicle fixed. This will impact my decision on where I buy from again. More

Victoria was amazing and very knowledgeable. She did a great job ensuring I was happy with my new vehicle. She did a great job ensuring I was happy with my new vehicle. More

In every aspect of this DS not a single person has a clue of what to do; what they are supposed to do! Customer service is a foreign language to them and if it were a tree and fall on them they wouldn't know of what to do; what they are supposed to do! Customer service is a foreign language to them and if it were a tree and fall on them they wouldn't know what hit them. This DS is running the name of KIA and should not have the privilege to sell there vehicles!!! HAW More

Phillip is a Service Advisor as you know, but I couldn't find your Google ratings page. Anyway, he was very Professional and then always giving me updates as to the status of my car. Very pleased with y find your Google ratings page. Anyway, he was very Professional and then always giving me updates as to the status of my car. Very pleased with your service department. Phillip was excellent at explaining the reasons behind the recommendations too! This is the reason why I'm giving Wyatt Johnson Kia Five Stars! Thank you! More

Victoria at KIA is the ABSOLUTE best! ! Heather at Mazda service is amazing as well! She is so friendly, helpful and kind. Don't buy a new or used car from any other salesperson. We visite ! Heather at Mazda service is amazing as well! She is so friendly, helpful and kind. Don't buy a new or used car from any other salesperson. We visited Wyatt Johnson Kia looking at a used Mazda. Victoria came out and she was excellent!!! We test drove the used Mazda and she took us to Wyatt Johnson Mazda on our test drive and they had a brand new model cheaper that the used model. Then we found a totally different model and Victoria made the whole process painless. I recommend anyone buying a new or used car to purchase from Victoria and Wyatt Johnson. We had a repair needed and unfortunately the the receptionist is very hateful at Wyatt Johnson Mazda and just said we are too full to handle your request and argued our part wasn't in when the told us it was. So we called Victoria and she made it happened, and got us in on the same day. Victoria deserves recognition and a raise!! More

I bought a 2022 kia sorento sx for my wife at Wyatt kia vary pleased with our sales guy. So we went back and bought a used lifted GMC sierra. Before I made the first payment I had to take it to the Wyatt G vary pleased with our sales guy. So we went back and bought a used lifted GMC sierra. Before I made the first payment I had to take it to the Wyatt GMC dealership to have a couple things fixed on it. I bought an extended warranty has a $250 deductible by time they was done fixing what was wrong it cost me over $500. Now about 3 weeks later my check engine light came on again. So I'm back at the same GMC dealership they said it's now an oil sensor stuck closed needs fixed. I went back to Wyatt Johnson Kia where I bought the truck to see if they would help out because I've only had the truck little over a month. I had the oil changed at Valvoline they showed me the transmission needs flushed the fluid is black not red. So when Wyatt Johnson dealerships get used cars I guess they only change the oil shine them up and put them on the lot for sale because they definitely don't do an inspection. I got to talk with a couple managers at the dealership and 1 guy said they don't service the transmission xxx. The other guy said I don't want to sound like we don't care but you bought a used vehicle and a gold package extended warranty so it should be covered just pay the $250 deductible. I told then I think that's a xx response due to I haven't even made 2 payments yet I understand I bought a used vehicle but it should be inspected and serviced correctly to sell a quality vehicle to your customers. Im sure this company don't care about the people after they sell you a vehicle as long as they get there sale and commission check. It's really sad because it's hard working people like me that buy from your dealership and trust that we made a good buy. If this is the quality of used vehicles your gonna sell and stand by may open up a junk car lot buy here pay here. I will never be back or ever send anyone to your business. Thank you More

Generally speaking, I've acquired a distaste for car salesmen over the years. John changed my opinion and perception. Was in town for a few weeks on business and found our "newsed" (new to us but used) salesmen over the years. John changed my opinion and perception. Was in town for a few weeks on business and found our "newsed" (new to us but used) Jeep Grand Cherokee we'd been looking for. John was friendly from the start and not pushy in the least. All the dealings were hassle free and made for a very positive experience. If you're in the market, I'd recommend asking for John; you won't be disappointed! More

Victoria and Joel went so far above and beyond what they had to to track us down the perfect vehicle!!! They were so patient with my constant questions, and never once were they pushy! They obviously love w had to to track us down the perfect vehicle!!! They were so patient with my constant questions, and never once were they pushy! They obviously love what they do and it was the BEST car buying experience I've ever had! More

Came in to day for regular scheduled maintenance and I was very impressed on how the service advisor DeAndre took care of me and my vehicle today,he was sharp knowledgeable and very concerned about the ve was very impressed on how the service advisor DeAndre took care of me and my vehicle today,he was sharp knowledgeable and very concerned about the vehicles need,I definitely will be back along with passing the word off to go and see him and the business,go DeAndre!!!!! More