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Wyatt Johnson Subaru

Clarksville, TN

Overview
Employees
Reviews
Vehicles
4.7
793 Reviews
At Wyatt Johnson Subaru, we are more than just the vehicles we sell. We take pride in providing exceptional customer service and care while building strong relationships with each customer that walks through our doors. From our friendly sales associates to our expert service technicians, we strive for 100% total customer satisfaction.
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2277 Trenton Rd

Clarksville, TN

37040

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Showing 793 reviews

November 04, 2025

Honestly had a great experience here. Everyone was super nice and helpful, no pressure at all. They kept me in the loop and made the whole thing stress-free. More

by dc5 tracked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2025

I was not informed that I would be getting an email to reply to for services, and some of the services that the service man suggested were not equal to what my manual says More

by JANWARFIELD
Recommend Dealer
No
Employees Worked With
Matthew Coronado and he was very pleasant
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November 03, 2025

This my first time using the service center and I was not impressed. They were installing a trailer hitch and I was told it would take 2 - 2 1/2 hours. I left the dealership 5 hours later. This makes it extr More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 04, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to share your experience. We apologize that your first visit with our service center did not meet expectations and that your appointment took much longer than anticipated. We understand how valuable your time is, and we’ll be reviewing this situation with our team to ensure we provide clearer communication and more accurate time estimates in the future. Your feedback is important to us, and we hope to have the opportunity to make your next visit a much smoother experience.

November 03, 2025

Great service. I really like how quick the work was done. Made a great all around experience. More

by KRAMERK82
Recommend Dealer
Yes
Employees Worked With
Scott Winstead
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Nov 03, 2025 -

KRAMERK82 responded

Great service.

Nov 04, 2025 -

Wyatt Johnson Subaru responded

Thank you for your kind review! We’re glad to hear you had a great experience and that the service was completed quickly. We appreciate you choosing us and look forward to seeing you again for your next visit!

November 02, 2025

The guy we worked with was great very professional, the guy he answers to was not very motivated to try and sell More

by Jnichols1-1-11
Recommend Dealer
No
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing your feedback. We’re glad to hear your primary salesperson provided professional service. We appreciate your honesty about the rest of your experience — your comments help us identify areas where we can improve to better serve our customers.

November 02, 2025

Madison was there to greet me as soon as I arrived. She verified that I was there for an oil change and tire rotation. She took pictures of my Crosstrek and asked if I had any questions or concerns. Sh More

by SAYHELLOTOPEG
Recommend Dealer
Yes
Employees Worked With
Madison
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for the wonderful review! We’re so glad to hear Madison provided such attentive and professional service from the moment you arrived. It’s great to know she kept you informed, addressed your questions, and that your Crosstrek’s service was completed on time. We truly appreciate your feedback and look forward to seeing you again!

November 02, 2025

This Subaru location lacks integrity, transparency, and honesty. The service advisor, Emma Pry, was sneaky, condescending, and needs to go back to training. If she would have been honest from the start, we More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma Pry
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to share your experience. We’re very sorry to hear that your visit did not meet expectations. Your feedback is important, and we take comments like this seriously as we work to improve communication, transparency, and service accuracy. We appreciate you bringing this to our attention and will use your feedback to ensure better experiences moving forward. Please reach out to me at Lindsay@wyattjohnson.com.

November 02, 2025

Pros: Big nice dealer great play room for my kids and great snacks and coffee. Cons:I had an appointment for an oil change and took over a hr. There was not many others in front of me. Also the shop char More

by Monsterblackacuracl
Recommend Dealer
No
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to share your thoughtful and detailed feedback. We’re happy to hear you enjoyed our dealership’s amenities, including the comfortable waiting area, playroom for your kids, and the snacks and coffee we provide — we want every guest to feel welcome and at ease while they’re here. We also truly appreciate your honest comments regarding service time and pricing. We understand how important efficiency and affordability are, especially coming from someone with your background and experience as a mechanic. While our pricing reflects the use of genuine Subaru parts, factory-trained technicians, and warranty-backed work, we recognize that wait times and service costs can be a concern, and your feedback helps us identify areas where we can improve both our processes and communication. We value your perspective and will share your comments with our service leadership team to ensure we continue striving for the right balance between quality, speed, and value. Thank you again for your input — we appreciate the opportunity to earn your business and hope to serve you even better in the future.

November 02, 2025

Greatest experience ever dealing with a dealership. Bit Mike was absolutely awesome thanks for getting us in and out and in a new vehicle More

by Jgchunks68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big mike
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for the amazing review! We’re thrilled to hear this was your best dealership experience and that Big Mike made everything smooth and enjoyable. We truly appreciate your kind words and hope you love your new vehicle!

November 01, 2025

As a prior Outback owner, I knew what I wanted & your dealership help me find that & made sure I was happy with it. More

by GAYLEBOWLES2KIDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Wyatt Johnson Subaru responded

Thank you for your kind words! We’re so glad our team was able to help you find exactly what you were looking for and ensure you were completely satisfied with your new vehicle. We truly appreciate your loyalty and are thrilled to have you back in an Outback!

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