Wyatt Johnson Subaru
Clarksville, TN
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63 Reviews of Wyatt Johnson Subaru
Traveled from another state to buy my 2020 Subaru Touring edition vehicle. Richard Adams was our sales consultant and Damar Brooks assisted us, too! Both were very knowledgeable about the vehicle and spent edition vehicle. Richard Adams was our sales consultant and Damar Brooks assisted us, too! Both were very knowledgeable about the vehicle and spent a lot of time explaining the features. Richard went above and beyond on the test drive to make sure I was comfortable using the cruise features. Thanks for making this purchase go smoothly! More
I purchased a 2020 WRX STI limited. Richard Adams was simply outstanding. I live in New Jersey,and my salesman Richard Adams made my out of state purchase seamless. simply outstanding. I live in New Jersey,and my salesman Richard Adams made my out of state purchase seamless. More
Purchased a 2019 Subaru Outback. Salesman Rudy was great! Very polite and willing to work with us to earn our business. Definitely ask for Rudy! Very polite and willing to work with us to earn our business. Definitely ask for Rudy! More
Drove all the way from coastal georgia to buy our car from wyatt johnson. We have purchased our impreza and Forester almost 5 years ago and return to buy our new car there again. Richard Adams was there from wyatt johnson. We have purchased our impreza and Forester almost 5 years ago and return to buy our new car there again. Richard Adams was there to help us ick out our vehicle. He was very patient and kind in our decision making process. We were offered drinks, and shown the facility if we needed anything. Derek the sales manager was very nice and also patient. Buying a new car is a very draining process in which we did not feel pressured and they did everything they could to help us upgrade to a new vehicle. In a few years it will be time to upgrade my sti to a newer one and will make the drive again. More
I bought a new Toyota rav4. My sales person was very professional and informative. I was not pressured and was very patient with me on choosing the right vehicle. I can be very indecisive sometimes  professional and informative. I was not pressured and was very patient with me on choosing the right vehicle. I can be very indecisive sometimes 🙃 More
I had a horrible experience with the service department today. I dropped off my car last night for A 7 a.m. appointment. When I tried calling to see if the car was ready my first call got disconnected the today. I dropped off my car last night for A 7 a.m. appointment. When I tried calling to see if the car was ready my first call got disconnected the second time I was told I would get a call back shortly. I'm still waiting on that call to come. I got dropped off at the service department in time to head to work. My car wasn't ready, I was told that their were no keys in the drop box this morning 2 people had checked it. Nothing like being called a liar. Marvin and I went out and checked the box and their was my key. No apology from Marvin about the mistake. No GM to talk to he was in meetings all day, that was understandable. Went to Derek Martin, who sold me the car and told him what was happening with the car, he helped calm me down and I got an apology for the service department from him. The service department needs a major overhaul and education on how to treat customers with respect and empathy. Written by Tina a very disgruntled customer. More
The service department at Wyatt Johnson Subaru is second to none thanks (in a very large part) to Marvin Landry. Marvin is very knowledgeable, professional, and takes the time to make sure my vehicle gets to none thanks (in a very large part) to Marvin Landry. Marvin is very knowledgeable, professional, and takes the time to make sure my vehicle gets the best care. More
I recently purchased a 2014 Dodge Ram 1500 from Wyatt Johnson. I must say that my Sales Representative Derik Martin was Top notch!! He was very polite and helpful!! I would refer anyone to look him up if Johnson. I must say that my Sales Representative Derik Martin was Top notch!! He was very polite and helpful!! I would refer anyone to look him up if you are going to buy a new or used vehicle. More
Excellent customer service (Derrick Martin) Wasn’t sure that I would get approved for a car. Derrick Martin made my experience great!! He made sure I knew all about my vehicle before I got it an Wasn’t sure that I would get approved for a car. Derrick Martin made my experience great!! He made sure I knew all about my vehicle before I got it and that i was satisfied with what I got. This is the Wyatt Johnson Hyundai and Subaru dealership.Definitely would recommend him and the dealer to anyone! Never bought a brand new car before but if I went to go and get another it would definitely be at this one in Clarksville, TN! More
excellent My wife and I drove to Clarksville, Tn. to look at a Subaru Forrester which is the model we both liked. When we arrived at the dealership of Wyatt J My wife and I drove to Clarksville, Tn. to look at a Subaru Forrester which is the model we both liked. When we arrived at the dealership of Wyatt Johnson Subaru a gentleman came out and asked if he could help us and we told him we are looking. He said he would get a salesman to help us. The man he sent out to us was Derrick Martin who treated us not as a man to make a sale but a person interested in seeing that we understood what this car was all about. Derrick gave us a guided tour of this Subaru Forrester and enlightened us on all the features so we got a feel what the car would and could do. Derrick informed us during the test drive about how the different features affected the way the car handled. and let us enable some of them. Great.. Very interesting concept which we would have to learn as goes but also we had switches to disable a lot of them and ease into a new driving experience. Thank you Derrick Martin for your being courteous, helpful and patient with us. We had an excellent experience and met some great people. You guys know how to make a buyer feel relaxed and not pressured to get the vehicle, model, color and equipment we might want in this car. Again thanks to each of you. More