Wyatt Johnson Subaru - Service Center

They order and force you to pay for parts you don’t need, like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my winds like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my windshield actually had a over 6 inch crack. I wanted to talk to them about repair for windshield but they checked the box saying the windshield was perfect on this inspection so I went elsewhere for repair. Cabin air filter was actually fine. See they are just told which items, like various filters, to push to generate revenue so they don’t really inspect. The front house of service center has very helpful very personable staff, they are great when they check you in, the people in the back actually doing services, not so much. I think I’ll get oil changed at Valvoline and warranty services at another dealership. I thought about contacting this dealership’s Subaru Ambassador to lodge a complaint about this dealership with Subaru. More

Listen and address your needs. Keep.you informed as too the progress of your repairs. Keep.you informed as too the progress of your repairs. More

Patient and helpful Answered all of my questions and explained everything. Eager to meat our vehicle needs. explained everything. Eager to meat our vehicle needs. More

Excellent experience with them in sales and service. I would recommend them to any of my friends in the market for a vehicle. I would recommend them to any of my friends in the market for a vehicle. More

Wyatt Johnson service department was excellent. Reminded me of my appointment. Ready to service my car at appointed time. Friendly staff. Answered all questions & explained services. It was so e Reminded me of my appointment. Ready to service my car at appointed time. Friendly staff. Answered all questions & explained services. It was so easy to bring the car here. And the charges were not exorbitant. Love this place ❤️ More

See previously sent comments I listed some adjectives that included the following: 1 courteous 2 knowledgeable 3 capable 4 amenable to customer requests for information 5 facilities were clean, that included the following: 1 courteous 2 knowledgeable 3 capable 4 amenable to customer requests for information 5 facilities were clean, well staffed, facilitated customer comfort More

It was a very helpful and friendly experience. The service was fast and efficient and I had all my questions answered and a good understanding of the services. Emma went above and beyond with help The service was fast and efficient and I had all my questions answered and a good understanding of the services. Emma went above and beyond with helping me! More

Scott and Matt are the best advisors ever. They make service fast and easy! Thank you. They make service fast and easy! Thank you. More

Excellent service. Courteous and informative. Always makes me feel right at home. Thank you very much. Courteous and informative. Always makes me feel right at home. Thank you very much. More

The whole experience was wonderful. Scott did a great job keeping us informed. I hope he will be there on our next visit to take care of us. Scott did a great job keeping us informed. I hope he will be there on our next visit to take care of us. More