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Wyatt Johnson Subaru - Service Center

Clarksville, TN

4.7
223 Reviews

223 Reviews of Wyatt Johnson Subaru - Service Center

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July 08, 2025

They make you feel like royalty in some ways. Matthew has gone above and beyond to help with the repairs issues to my Subaru! Great fella, very respectful and I truly appreciate that the most! Al More

by amber.wells1224
Recommend Dealer
Yes
Employees Worked With
Matthew Coronado (Service Department)
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July 07, 2025

Oil change then requested to fix weather striping on windshield - poor job did not last 24 hours. Went back next day and was told that I needed to pay $369 to replace what they did not fix - UNHAPPY! More

by maggielangdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Perales
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Buckner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Marie Wright
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Jul 07, 2025 -

Wyatt Johnson Subaru responded

We appreciate and value your feedback. Thank you for bringing this to our attention.

July 06, 2025

Signed paperwork 3 times/trips, paid twice for plates and was told to fix myself More

by MASONCUPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar-finance, Emily bright, both poor performance
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Jul 07, 2025 -

Wyatt Johnson Subaru responded

We appreciate and value your feedback. We sincerely apologize for the inconvenience.

July 06, 2025

Wonderful customer service! Got me in quick even when they were about to close my battery was dead and we were leaving for Florida the next day got my battery was changed quickl More

by maynarda08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you so much for your kind words! We’re so glad we could help get you back on the road quickly, especially with a big trip ahead. It was our pleasure to get you in before closing and take care of your battery. We truly appreciate your trust in us and look forward to being your go to place in the future. Safe travels to Florida!

July 05, 2025

He's been great to us and super helpful! Would definitely recommend him to my friends and family. More

by kei1411
Recommend Dealer
Yes
Employees Worked With
Roland
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Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind words! We're glad to hear Roland has been so helpful. Your recommendation means a lot. We truly appreciate you!

July 04, 2025

Great team to work with, Lucy Moore is one of the best in the business. More

by psrocky1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Moore
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Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you for the great feedback! We’re so glad to hear you had a positive experience with our team. Lucy Moore truly is one of the best, and we’re lucky to have her! We’ll be sure to pass along your kind words. Looking forward to working with you again in the future!

July 04, 2025

Great people,fast and good work, Will work with you if need any other work done More

by ADAD28A2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Buckner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind words! We appreciate you being a valued customer.

July 04, 2025

I have the best service writer, Matthew C. .....he is the best, does everything to ensure customer is happy More

by RSFULCHER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Coronado
Report | Print
Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you for the wonderful review! We're thrilled to hear that Matthew continues to exceed your expectations. We are proud to have him on our team!

July 04, 2025

Employee recognized me as soon as I pulled up. She did wonderful job of acknowledging my needs. I was there less then an hour which was great. Extremely pleasant experience!! More

by MINZGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Wright
Report | Print
Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you for your positive feedback! We are pleased to hear you had a wonderful experience. Thank you for being a valued customer!

July 04, 2025

Everyone at the dealership is very professional, knowledgeable, and helpful. We only buy Subarus, and we only buy here More

by J.RICHETELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Wyatt Johnson Subaru responded

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that our team’s professionalism, knowledge, and helpfulness made a positive impression. It means a lot that you choose to buy your Subarus exclusively with us. We truly appreciate your trust and support. We look forward to continuing to serve you for many years to come!

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