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Wyatt Johnson Subaru - Service Center
Clarksville, TN
158 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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158 Reviews of Wyatt Johnson Subaru - Service Center
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June 15, 2025
Great experience! Staff is very nice and attentive. Went in for front brakes. They got the job done with in the time I was told. Definitely will return! Staff is very nice and attentive. Went in for front brakes. They got the job done with in the time I was told. Definitely will return! More
by playalucia
Verified Customer
June 14, 2025
Had appointment for diagnosis and still waited for over 3 hrs for diagnosis. It's my air conditioning that didn't work. That's all I wanted addressed. hrs for diagnosis. It's my air conditioning that didn't work. That's all I wanted addressed. More
by RGEI66
Employees Worked With
Not listed
June 14, 2025
Very happy since they opened this dealership and service center. Previously had wait and have issues getting an appointment when using the one on Wilma Rudolph. Service has been timely, waiting area is clea center. Previously had wait and have issues getting an appointment when using the one on Wilma Rudolph. Service has been timely, waiting area is clean. Today they restocked snacks and actually came around and offered everyone waiting a snack. Everyone has been friendly and Scott kept me informed. More
by H.GLANCE
Employees Worked With
Scott Winstead
June 13, 2025
My wife and I always have a good experience at Wyatt-Johnson Subaru. We have recommended them to our friends and family. Our daughter and her husband had just started looking for another vehicle Wyatt-Johnson Subaru. We have recommended them to our friends and family. Our daughter and her husband had just started looking for another vehicle so they rode with us to look around while our Ascent was being serviced. When they walked out to look at your used cars they were greeted by your Sales Consultant Leslie Robinson. They were looking for a preowned Kia Telluride and Mr. Robinson showed them the two that were on hand, a 2021 and 2022 model. After a test drive they decided to buy the 2022 Telluride. One of their reasons for buying at Wyatt-Johnson is the lifetime drive train warranty. They were very satisfied with their buying experience. . More
by Steve
Employees Worked With
Service Manager, Scott.
June 12, 2025
Everything was great! Scott was very informative and pleasant to deal with. The service department was very punctual on their timing of the work done. Scott was very informative and pleasant to deal with. The service department was very punctual on their timing of the work done. More
by slparkin759
Employees Worked With
Service dept
June 11, 2025
They order and force you to pay for parts you don’t need, like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my winds like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my windshield actually had a over 6 inch crack. I wanted to talk to them about repair for windshield but they checked the box saying the windshield was perfect on this inspection so I went elsewhere for repair. Cabin air filter was actually fine. See they are just told which items, like various filters, to push to generate revenue so they don’t really inspect. The front house of service center has very helpful very personable staff, they are great when they check you in, the people in the back actually doing services, not so much. I think I’ll get oil changed at Valvoline and warranty services at another dealership. I thought about contacting this dealership’s Subaru Ambassador to lodge a complaint about this dealership with Subaru. More
by Arliebar
Employees Worked With
