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Wyatt Johnson Subaru - Service Center

Clarksville, TN

4.7
328 Reviews

328 Reviews of Wyatt Johnson Subaru - Service Center

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April 27, 2025

Oil change and brakes Had oil change and brakes replaced Had oil change tire rotation, brakes replaced and fluid replaced More

by SEARFOSSPK
Recommend Dealer
Yes
Employees Worked With
Scott
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for taking the time to leave a review! Keeping your vehicle in top condition is our priority, and we appreciate your trust in our team to get the job done right. We look forward to seeing you again at your next service!

April 27, 2025

They were very good at checking what I had wrong plus checked for other potential problems! More

by D P Hensley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your feedback! We're glad to hear our team was thorough in diagnosing your concerns and proactive in checking for any other potential issues. We believe in keeping our customers informed and their vehicles in top shape, so it's great to know that came through. We appreciate your trust and look forward to serving you again!

April 26, 2025

The lady that checked me in was super super nice. When I told her it was my first time there, she actually showed me around. She helped me by telling me what all to expect, helped get everything all More

by PINKCHICK0067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure the name of the lady who checked me in and took photos of my car, but definitely 5 stars!
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for sharing your experience with us! We're so glad to hear that your first visit was a positive one and that our team member made you feel welcome and informed right from the start. It’s great to know you found value in the maintenance deal and that our service team took care of your vehicle efficiently. We truly appreciate your feedback and look forward to seeing you again in the future! Thank you for being a valued customer!

April 26, 2025

Selena is the best service rep. Trustworthy and competent. I bring my vehicles there because of her. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Amor
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for the wonderful feedback! We're lucky to have Selena on our team. She truly goes above and beyond for our customers. It's great to hear that her trustworthiness and expertise keep you coming back. We’ll be sure to pass along your kind words to her!

April 25, 2025

I didn't not get my oil change reset I didn't get no 360 check point & it just wasn't the services I alwys gotten didn't like it n will never go back there . More

by MOOREEMMA0852
Recommend Dealer
No
Employees Worked With
Idk but I had poor services
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your review. I'm sorry to hear about your experience and appreciate you bringing it to our attention.

April 25, 2025

Why does it take 1 1/2 hours for an oil change and tire rotation when you show up 10 minutes early for your appointment. More

by Brisco
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your feedback. We understand how frustrating it can be to wait longer than expected, especially when you’ve arrived early for your appointment. While we strive to honor all scheduled times. 1.5 hours for an oil change and tire rotation is longer than our typical turnaround time, and we sincerely apologize for the inconvenience. Your time is valuable, and we’re committed to improving both our scheduling and communication.

April 24, 2025

Easy appointment with a short wait. I was in and out in within a short period of time More

by BAILEYJHMA
Recommend Dealer
Yes
Employees Worked With
Tyliah
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your positive feedback! We are happy to hear you are satisfied with your quick visit. We look forward to seeing you next time!

April 24, 2025

Wyatt Johnson provides the best service at very reasonable prices. The staff is wonderful and always professional and polite. We bought our first Subaru from Wyatt Johnson two years ago, but I can More

by BILL_ESPRIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Coronado
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May 01, 2025 -

Wyatt Johnson Subaru responded

Mr. Bill, thank you for the kind words, but most importantly thank you for being a valued lifelong customer! We look forward to seeing you at your next visit!

March 22, 2025

Great team, took care of my mother’s Ascent and made her feel very welcome at the new store. More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
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May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind feedback! We are happy to hear our team took great care of your mother's ascent. We look forward to seeing you at your next visit, Ms. Lindsay.

December 31, 2024

The worst service department ever took my car multiple times for an oil pan leak. The car was leaking again in less than 6 months. It took 3 more times to fix the issue. It's never been fixed a bunch of e More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager and service advisor was a female
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