If it were possible to provide a negative rating, Wynne Ford has earned it. Dropped my F-150 off in Feb for routine maintenance. Was advised that I needed a transmission fluid exchange and seal replaced. I authorized the work. Then 21 days later (16 Mar), I have a huge fluid stain in my driveway whereupon I immediately return the F-150 back to Wynne Ford for them to re-check. They had my truck for a week and couldn't find the leak until the day they called and said come pick the truck up. Magically, the leak was found AFTER I got to Wynne. NOTE: I had only driven the truck 38 miles between these 2 visits. Fast froward to 28 Mar. Upon returning home from a trip, I decide to take the F-150 out for a drive. HUGE MISTAKE. Less than 10 miles into the trip, the truck lurches forward, gauges stop working, the instrument panel lights up like a Christmas tree. I stopped at a gas station to check things out, Another mistake. The truck failed to start until it had sat for approximately 15 minutes. I was able to make it to Wynne where I left the truck with a note, "This Vehicle is Unsafe to Drive" I called today for an update only to be told that the police had issued me a ticket for parking in a handicap spot.
Wynne Family ... what the xxxx are the police issuing a ticket? I am handicap! No contact by anyone is management. Where the xxxx is Juan (maintenance supervisor)?
My message to everyone ... AVOID WYNNE FORD at all costs.
On a positive note, Wynne Ford did an excellent job of cleaning my driveway. Lastly, Ellery Smith, service advisor is extremely friendly and listens to your needs.