Wynne Ford

Top notch parts guy!!! I ordered a 5th wheel hitch adaptor from Scott in the parts department. Apparently, there was only one on the whole East coast. Scott went above and I ordered a 5th wheel hitch adaptor from Scott in the parts department. Apparently, there was only one on the whole East coast. Scott went above and beyond to make sure I had the part in time for my Labor Day camping trip. The part made it all the way from NJ to Richmond but wasn't going to be delivered to Wynne until the day I was supposed to leave. He sent his driver all the way to Richmond to get my part so I didn't have to delay my trip! That's the best customer service I've experienced in a long time...from any company! More

Professional Professional Professional If five stars is all I can give, count me in. Being at the dealership was an experience that I will remember. My granddaughter was totally surprise. T If five stars is all I can give, count me in. Being at the dealership was an experience that I will remember. My granddaughter was totally surprise. Thanks to all that made the buying experience great. More

Very professional, courteous, and "painless" transactions. I have been completely satisfied with my car buying experience. I anticipate further dealings with this company--certainly in research for my grand I have been completely satisfied with my car buying experience. I anticipate further dealings with this company--certainly in research for my grandson's graduation. More

Great car buying experiance. From the first question asked about the vehicle to the tags being placed on the vehicle this was the best and easiest time we ever had buying a vehicl From the first question asked about the vehicle to the tags being placed on the vehicle this was the best and easiest time we ever had buying a vehicle. More

Unprofessionally ran I only gave one star because it is the lowest option. If you want to sit and wait for two hours (being told the vehicle is on its way when it never le I only gave one star because it is the lowest option. If you want to sit and wait for two hours (being told the vehicle is on its way when it never left the other location) for them to honor an already scheduled appointment just to be told they sold the car you scheduled to test drive then by all means go here!!! And they lack organization between the dealership and the website requests. More

Bought new vehicle I WAS VERY IMPRESSED BY THE FOLKS AT WYNNE FORD. THE TEAM THAT HELPED ME IN THE PURCHASE OF A NEW FORD TRANSIT VAN DISPLAYED THE UTMOST PROFESSIONALI I WAS VERY IMPRESSED BY THE FOLKS AT WYNNE FORD. THE TEAM THAT HELPED ME IN THE PURCHASE OF A NEW FORD TRANSIT VAN DISPLAYED THE UTMOST PROFESSIONALISM, INTEGRITY, COURTESY, AND GREAT CUSTOMER SERVICE SKILLS. I WAS GIVEN A GREAT PRICE AS WELL AS A FEELNG OF SECURITY. THIS HAS BEEN MY SECOND NEW VEHICLE PURCHASED HERE AND I WILL BE BUYING HERE AGAIN I"M SURE. More

Refreshing New Car Purchase My wife and I recently made a new F-150 purchase at Wynne Ford after initially shopping multiple competing Ford dealerships. In a time when the custom My wife and I recently made a new F-150 purchase at Wynne Ford after initially shopping multiple competing Ford dealerships. In a time when the customer has numerous avenues to conduct research and understand what is a fair price for any given vehicle for me what separated Wynne Ford from its competitors was friendliness by the sales staff, their ability to adjust their sales approach to meet my specific needs, and their Wynne new car benefits program. Our young and friendly salesperson; Hunter, was more than accommodating to my specifics requirements and appreciated my level of knowledge of his products and adjusted his approach to be able to effectively communicate on that level. Hunter worked with Scott (Sales Manager) to conduct an area search for a vehicle that met my criteria, a vehicle was found that met my criteria but was outside the local area. I asked Scott if he would mind appraising my car and providing me a written estimate to determine if we could come to a deal. After a short time Scott and Hunter provided me with a fully disclosed written estimate and explained each line's value and how that specific number was arrived at, to include breaking down the current sales price of the vehicle, all available rebates, my trade in value, and the bottom line price to complete the deal. This was the process that was not done at Bowditch Ford and was the sole reason for me failing to complete a deal with them earlier in that same evening. After some additional negotiation on my trade-in value with Scott we both decided to agree on a deal. In an extension of service Hunter personally agreed to go and retrieve the vehicle since it was out of the local area. On the day that he left to get the vehicle Hunter notified me via text to keep me aware of his trip's status and again notified me to let me know when to meet him at the dealership to finalize the deal, all of this attention to detail was not required but was appreciated and personalized the process. Not only was the paperwork ready when I arrived but he also had the vehicle washed and prepped and ready for inspection. As the dealership was closing for the evening Hunter stayed to ensure my wife and I were aware of and knew how to work all the new technology gizmos that the new 2015 Ford F-150 had to offer. This process took an additional 30 minutes pass closing time but Hunter never seemed to mind. In a business where transparency can be hard to find, Wynne Ford, our Sales Manager Scott, and our personal Sales Person Hunter, catered and met all of our needs and provided a good foundation to a hopefully happy relationship! I would gladly recommend this team to anyone looking for a refreshing new car experience! Mr. Longo More

You won't find a more professional, courteous, customer-focused team than those at Wynne Ford. I live in Texas but received better customer service and purchased my new 2014 Ford Fusion from this customer-focused team than those at Wynne Ford. I live in Texas but received better customer service and purchased my new 2014 Ford Fusion from this Virginia dealer located 1600 miles away from me! More

I have purchased my second car from Wynne Ford and have been very happy with the vehicles and service performed on them. I have recommended other customers to Wynne Ford for new or used vehicles. been very happy with the vehicles and service performed on them. I have recommended other customers to Wynne Ford for new or used vehicles. More

I came in to get service on my truck. Heather was quick to help and get me on my way. The other dealers i have been too always seemed so slow. to help and get me on my way. The other dealers i have been too always seemed so slow. More