Xride Cars

I have been emailing this dealership for almost six weeks trying to get answers on a vehicle. I emailed several times before finally sending a final email letting them know that I am receiving no response an trying to get answers on a vehicle. I emailed several times before finally sending a final email letting them know that I am receiving no response and asked whom I should contact. I finally received a response asking me the "nature of my inquiry" and what my number was so they could call. I responded and sent my number, and I waited 13 days with no call. I live 3.5 hrs away and wanted to get my questions answered and I was going to be in the area the following weekend and if things were answered, set up an appointment to test drive. I finally received some responses, and my questions were answered and to my delight, the person suggested they could do a video call to show me the vehicle. I thought this would be great and I gave my number again and said please call after 6:00 (I had already asked and was told they close at 7:00) as my wife works until then and I want her to be part of the call as well. I waited NINE days with no call. I emailed and asked again when they would be available, and we communicated and set up a day and times that would work for both parties. If the video call went well, we were going to travel the 3.5 hrs and test drive/ make an offer the next day BUT I never received the video call and never got any type of communication. This is VERY unprofessional and frustrating. Whomever it is running the email/on-line sales is falling extremely short on their duties. BTW, I waited 3 days after the scheduled video call to leave this review in order to give them time to reach out. More

The cars I checked out at this place were in terrible condition. Broken trim pieces, gas door hot glued back in place, all the cars are dirty and unpresentable. Staff is not exactly friendly, I got thi condition. Broken trim pieces, gas door hot glued back in place, all the cars are dirty and unpresentable. Staff is not exactly friendly, I got this one guy that walked up to me as I was checking out some cars on the lot, and I asked that return to the front and check in with a sales man before I can look at the cars. I am not sure what the concern was, not a decent car in site to worry about. I have been to exotic car dealers and they were more welcoming than this dealer. I would caution anyone shopping here to inspect the cars thoroughly before buying or take it somewhere and have it checked out. Owner replied : Let me tell you what happened, you tried to enter to the back lot, and the lot guy asked you kindly move your car to the front, this lot employee’s only and please check with sales office so they can help you. We have big sign at this lot Employee’s only. However that is not at all what happened, my car has nothing to do with and I parked in the very front next to the sales office. I entered from the front, and no such sign was visible as I walked in. I was not in the back of the lot. That was two months ago, you couldn’t possibly remember me. Regardless, you response is based on assumption and 0 facts, that attitude takes an additional star off and more reviews at other sites. Good job More