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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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October 15, 2020

The communication is horrible can't get anybody to call back when they're supposed to. I have left voicemails and never got a call back More

by CHADLTR450
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zac
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information.

Oct 15, 2020 -

CHADLTR450 responded

Maybe a response from someone other than the person or persons that failed and ask how they failed and not a call from the person 2 days later asking if you inquired about something. At this point I'm irritated enough to go elsewhere for warranty work.

Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We sincerely apologize for this frustrating experience. At your earliest convenience, please contact our customer support team at customersupport@yarkauto.com, so we may rectify this situation. Thank you for your time and we look forward to hearing from you.

October 15, 2020

Mr. Stokes was thorough and very helpful with finding answers regarding my vehicle. I would consider him an asset to your team. I would recommend his help to my family and friends. More

by ZACK21007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

October 15, 2020

Very happy with communication and cleanliness of vehicle when delivered after service and repair. Advisor was prompt and service dept was very clean and organized. More

by GRIZZLYSEVENDOUBLEZERO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Oct 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 15, 2020

Yarn has always given me excellent customer service. Jay was awesome. The entire staff has been helpful in all of my years as a customer More

by billieszenderski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Schulze
Oct 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Oct 19, 2020 -

billieszenderski responded

Sorry. Fat fingers when typing. YARK

October 15, 2020

came in for oil change, tire rotation, and check low tire. vehicle has warrantee, claims "cant find" tire now needs new tpm tire stem. I've has some replaced in past. don't know which was replaced, not More

by ??
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Oct 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and always strive for an exceptional experience. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

October 14, 2020

The service associates were very helpful and professional. This was a routine oil change, but they readily informed me about an filter that may need replaced. They provided price and descriptio More

by WRKRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 14, 2020

body shop, will not use again, bad experience. told they would call & never did. bad communication from body shop. told them this &* seem to never improve. If needed again, I will take my business elsewh More

by holly.helminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea of names
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. We appreciate knowing your experience and value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any miscommunication that happened at our dealership while at our Collision Center. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future and gain your trust back in our company.

October 14, 2020

Good experience with Tim. Pricey repairs. Appointment scheduler needs to explain it's an appointment to drop off your car, not necessarily to start repair. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone dealing with courtesy cars, Wayne Haley, Tim Wandtke
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 14, 2020

Jay was very helpful and checked us in very quickly and efficiently. Servicing our Jeep was fast and efficient. Thanks again for the great service Jay. More

by PJHOMER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Schulze
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 13, 2020

I had a problem with my Jeep, and they fit me in right away. Very pleasant and informative customer service. We could not discover a problem any more, so they did not even charge me for the diagnostic tes More

by Eric Culler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley, Chase Atkin
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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