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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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June 16, 2020

I got my car worked on yesterday and now today my alternator/starter is bad. The battery will not hold a charge. I'm not guarenteering it's a coincidence but I'm also not fully blaming anyone. More

by KBLOSSER90
Recommend Dealer
No
Employees Worked With
Wayne Haley
Jun 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. We have forwarded your concerns to proper management and tried reaching out to you directly. We would love the opportunity to speak with you and we'd be more than happy to diagnose the issue for you. At your earliest convenience, please call our Service Manager directly at 419-842-7651. We look forward to hearing from you.

June 16, 2020

Very professional and courteous Was in for a scheduled service on my Jeep. The service adviser was very professional and courteous. I was in and out in less than the estimated time I More

by laney.carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 15, 2020

Frustrating but acceptable My leased vehicle is nine months old. I was surprised a turn signal light bulb burned out. I went to an auto parts store to buy a replacement (thinkin More

by KSNOWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the names of three people with whom I interacted
Jun 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated at your most recent visit. We would love the chance to speak more to you about this but unfortunately, we are unable to find anything under this name. When you have a moment we would appreciate any additional information you can provide to investigate this further. Please forward this information to customersupport@yarkauto.com. Thank you again for bringing this to our attention and we look forward to hearing from you.

June 15, 2020

Great service dept.!! Even during the pandemic, I felt safe. Everyone wore masks and stayed their distance. Thank you for making it a good experience!! More

by vonstrings77
Recommend Dealer
Yes
Employees Worked With
Jude Rozanski, Brandon Bowling
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 15, 2020

Service person was friendly and explained everything to us. Satisfied with outcome. Let us know that extended warranty was covering repair. All we had to pay was $50 deductible. Even fixed the tire for not More

by memalewan
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 15, 2020

The Service Department was courteous and professional. Both Chase A. and Tim W. provided updates about progress. Pricing was fair and reasonable. Chase worked hard to make sure repairs were covered by m More

by revmarksims
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Tim Wandtke
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

June 13, 2020

GREAT THANK YOU MIKE Yark collision center and service department has been great to me. I highly recommend their services. Mike from the collision center and Erica at the More

by CDAYSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Erica from Collision Center
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 12, 2020

Wayne went above and beyond to find the problem with my van and got it fixed for me. Very kind and easy to talk with More

by JAKE384384
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 12, 2020

Excellent help from Nick in parts. His knowledge was much appreciated. Service did a great job at getting me in and out. Thank you very much. More

by TERIDWEISS
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 12, 2020

I called because I was concerned about a noise I heard when I was braking. Called Robert Rohrs ( my sales man ) he got me in on a date and time that was convenient for me ( greatly appreciated) . Checke More

by PATTSPBJ
Recommend Dealer
Yes
Employees Worked With
Rob Rohrs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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