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Yark Ford
Toledo, OH
1,107 Reviews
Yark Ford has been a proud member of the Yark Automotive Group since 2021, and we're excited to bring a phenomenal automotive experience to the Ford enthusiasts of our community. Competence, integrity, respect, convenience, leadership, and enthusiasm are at the heart of our dealership, and we're eager to help you take full advantage of the exceptional customer service experience that we've worked so hard to create here at Yark Ford. If you're ready to dive into your next Ford adventure, you can count on us to lend a hand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,107 reviews
August 01, 2019
Nick and JT Nick was extremely helpful, knowledgeable, and patient. He explained things to me thoroughly and answered any and every question I had. I would 11/10 Nick was extremely helpful, knowledgeable, and patient. He explained things to me thoroughly and answered any and every question I had. I would 11/10 recommend him to anyone. Nick makes us feel like a part of the Kistler Ford family! JT was also very helpful, kind, knowledgeable and patient when I needed further explanation. Thank you Nick and JT! We will be back! More
by bschaaf
Employees Worked With
JT, Nick Montalbano
July 29, 2019
Helpful but unreliabe Bought our Chevy traverse from Nick. I waited a long to get this vehicle. The salesman was good but the information on the vehicle was a lie. The air Bought our Chevy traverse from Nick. I waited a long to get this vehicle. The salesman was good but the information on the vehicle was a lie. The air conditioner needed fixed immediately, the brakes went bad 2 months later, and now the air bag light is going off as well as being told there were 4 recalls on it that were never attended too...that is so shady crap. Thank God I know an excellent mechanic but I'll never go to Kistler again. More
by tessie76
Employees Worked With
Nick Montalbano, Jeff Thompson
July 28, 2019
Best first car experience! I had been to multiple dealerships and Kistler ford worked SO well with me and made my first car buy amazing! Everyone who works there is so friendly I had been to multiple dealerships and Kistler ford worked SO well with me and made my first car buy amazing! Everyone who works there is so friendly and knowledgeable, 10/10 you shouldn’t go anywhere else! More
by Kylie2014
July 23, 2019
Satisfied customer! Exceptional service from Deon Valentine! My daughter purchased a car 3 weeks ago and was very pleased,so I decided I would like the same and was not d Exceptional service from Deon Valentine! My daughter purchased a car 3 weeks ago and was very pleased,so I decided I would like the same and was not disappointed!! Thanks for your great service. Purchased my first Ford in 1976. More
by cmiller419
July 23, 2019
Awesome customer service! Nick was great getting the deal I needed to purchase my Ford Edge. Nick was thorough and communicated through the entire process! I would recommend Ni Nick was great getting the deal I needed to purchase my Ford Edge. Nick was thorough and communicated through the entire process! I would recommend Nick and Kistler Ford to family and friends. Great staff to work with. Thank you for my new ride. More
by Needed a better car!
Employees Worked With
Nick Montalbano, Jeff Thompson
July 22, 2019
Excellent customer service Deon was awesome he listened and we got the car we wanted. It was a great experience and would highly recommend Deon and Kistler Ford. Deon was awesome he listened and we got the car we wanted. It was a great experience and would highly recommend Deon and Kistler Ford. More
by Pam1
July 20, 2019
Great sales, horrible leadership and repair facility After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once a After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once after I went back inside and asked for it again) and months of trying to get a repair done (4 times, still not done correctly)... I left a negative review of the dealership. While the repairs were being done, I would call multiple times to never get a call back, and would have to drive to the dealership to find out what's going on with my car. After leaving the negative review, the shop manager Bill was upset because I left a bad review about him. So instead of talking to me about why I left them a bad review, Bill decided to have his boss tell me that they no longer wanted my business and that I need to take my car elsewhere. Her exact words were " this is a customer service based business, and we can't make you happy, so you need to find another dealership because we will no longer be servicing your vehicle". They never tried to correct why I left them a bad review, and even after talking to Bobbi Jorgensen personally about the problems I had, and him agreeing that I had absolute embarrassing customer service, he never even tried to keep my business... Never tried to rectify the situation... Just claimed it's going to be a learning experience and they'll be having meetings about it. After reading other reviews on here, I see I'm not the only person this has happened to... Shameful because I've been a Ford owner since my first car 22 years ago More
by Jimmy23
Employees Worked With
Other Employees :
Bobby Jorgensen, Chris Brewer, Steven Eckstein
July 18, 2019
Used Vette purchase Very happy with My experience with this dealership. Definitely would recommend Them again made me feel very comfortable. Deon was friendly and prof Very happy with My experience with this dealership. Definitely would recommend Them again made me feel very comfortable. Deon was friendly and professional. Great job. More
by mvirostick
July 18, 2019
Excellent experience. Deon was a great person to work with. He was very responsive and presented himself in a professional manner. He was even able to work with me during m Deon was a great person to work with. He was very responsive and presented himself in a professional manner. He was even able to work with me during my lunch hour to get me the vehicle I wanted. This was a great experience for me. More
by Sequoia
Employees Worked With
June 29, 2019
Best all around Dealership/Service Department I know I bought a pre-owned 2014 Ford Flex two years ago from Kistler Ford and I have been completely satisfied with the whole experience. I have taken my c I bought a pre-owned 2014 Ford Flex two years ago from Kistler Ford and I have been completely satisfied with the whole experience. I have taken my car there for service three times before (slow tire leak, oil change and scheduled maintenance) and I am always very pleased with their service department. Today I took my car in for an oil change and tire rotation and again I received exceptional service. The service department is polite, professional and they go out of their way to make sure the customer is satisfied. I want to thank Cody Hyden and the rest of the service department team for providing me with service beyond my expectations. Than you all. More
by FordFlex2014guy
Employees Worked With
Cute blonde who schedules appointments , Cody Hyden, Chris Brewer
