
Yark Nissan
Toledo, OH
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Always a great experience with my service work done on my car. Service manager Rick and his team are great and efficient. Will definitely return. car. Service manager Rick and his team are great and efficient. Will definitely return. More
When I have been able to get an appointment I have been satisfied. About a year ago I needed brakes called and left four messages for service person and never got a call back to schedule or answer my quest satisfied. About a year ago I needed brakes called and left four messages for service person and never got a call back to schedule or answer my questions. With my last visit for oil change new battery and air filter I got a price for tires. A few weeks later I called to schedule tires and had to leave a message because I had a question. I never got a call back so I called once again and asked for the service rep that I had dealt with at the oil change and left a message x 2 and once again did not get a call back. I ended up getting my brakes at Midas and my tires at Costco. More
Poor service then ignored my calls Performed a recall incorrectly, had vehicle there twice and was told it was taken care of after second visit. It was not. I called daily asking to Performed a recall incorrectly, had vehicle there twice and was told it was taken care of after second visit. It was not. I called daily asking to setup another appointment and was forwarded to a service voicemail each time and left messages for various employees. Nobody ever returned my calls to setup an appointment. I also emailed the service manager and received no response. After 2 weeks of attempting to setup a service appointment I contacted Nissan, they gave me the option of having them contact Yark for me or setting me up with another dealer and covering any costs involved due to the change. I chose to schedule service at another dealer who got me in right away and took good care of me. This was my first visit to Yark, it is very disappointing to experience such poor service and then to be intentionally ignored when trying very hard to seek remedy. More
Sam has gone above and beyond every time I had my Nissan Kicks serviced. He has updated me with every job which has been done in a timely manner. I am so satisfied with his service even though my almost bra Kicks serviced. He has updated me with every job which has been done in a timely manner. I am so satisfied with his service even though my almost brand new car has engine problems. More
Always appreciate the prompt, professional service from friendly staff. Thorough service and great at explaining everything that was performed during service. Thank you for the great customer service! friendly staff. Thorough service and great at explaining everything that was performed during service. Thank you for the great customer service! More
Visiting Yark Nissan service department was truly an experience I will recommend to friends and family alike. Jack was very helpful in facilitating the process. Knowledgeable and kind. experience I will recommend to friends and family alike. Jack was very helpful in facilitating the process. Knowledgeable and kind. More
Service was great. They took precautions to keep my seat and carpet clean. Wait time was less then they thought. Very clean waiting area. I am pleased with the service. and carpet clean. Wait time was less then they thought. Very clean waiting area. I am pleased with the service. More
I was pleased with the attitudes of my service provider but was not please to find out they did not check or fill my fluids but said they did. very disappointed and almost ran low on two. Very disappoint but was not please to find out they did not check or fill my fluids but said they did. very disappointed and almost ran low on two. Very disappointed in Nissan More
Amazing! Everyone there is absolutely amazing! Couldn’t ask for better people to interact with at a car dealership. Will not go anywhere else ever! ask for better people to interact with at a car dealership. Will not go anywhere else ever! More