Back

Yark Toyota

Maumee, OH

4.5
962 Reviews

1377 Conant St

Maumee, OH

43537

Directions

By Type

962 Reviews of Yark Toyota

August 16, 2020

Michelle was very nice and made me feel at ease, with my car situation.Thank you for taking care of my needs.Great looking out More

by ECHA630
Recommend Dealer
Yes
Employees Worked With
Terry Barnes
Aug 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 16, 2020

I hate when it's time to have this vehicle serviced. The wait time has gotten longer and longer and there was 6 people in the waiting room. I've never been there with that many people. More

by edna
Recommend Dealer
No
Employees Worked With
Chris Dupree
Aug 17, 2020 -

Yark Toyota responded

We apologize for your experience and that it has led to you rating us 3 stars. Customer satisfaction is our #1 priority and you can be assured that we have shared your feedback with the appropriate department, team members and proper management. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

August 15, 2020

They do a good job on my car ,let me know what's going on with it,Friendly service, prompt .This really feels like a test. More

by Jim's computer
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Aug 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 14, 2020

NOT HAPPY MY WIFE WAS NOT MADE AWARE WE HAD TO PAY FOR THE OIL CHANGE FOR OUR LEASE UNTIL AFTER SERVICE WAS COMPLETED. Completely ridiculous this was not taken care of. More

by jbuhrman22
Recommend Dealer
No
Employees Worked With
Woman in service department
Aug 17, 2020 -

Yark Toyota responded

We apologize for your experience and that it has led to you rating us 1 star. At the start of every write-up, we check ToyotaCare coverage. The coverage on the vehicle had expired and your wife did not express any issue with having to pay for the service at time of write-up. No other coverage for maintenance was found to be in effect for the vehicle at that time. Customer satisfaction is our #1 priority and we regret any miscommunication that has happened. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

August 13, 2020

Excellent service. I was only available during a certain window of time to pick up my car and yark made it work to make sure I was home in time. More

by Laura
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Aug 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 13, 2020

Nick did a better than great job! Some things were out of his control and he kept me informed. He didn't promise what he knew he couldn't deliver on. To me, that is critical in service. I can almost always a More

by Tim Monroe (Charlene Hanson's Rav4)
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Aug 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 12, 2020

Great staff and Joe Church went out of his way to make sure I was able to get the vehicle that I wanted. Was very patient. More

by MATCLAR
Recommend Dealer
Yes
Employees Worked With
Joe Church, Kevin Oberhaus
Aug 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 12, 2020

Dealership Bought car here, smooth friendly experience. Just had service. Cleaned car and offered a car to use if they didn’t get done on time. All went well. More

by bwbrower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Tavon , Ross Lundquist
Aug 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 12, 2020

Good Experience I received very good service at your service center, from Dave Hilbert. He was wearing a mask, and he was very friendly when we went over the details More

by FFARRINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Aug 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 12, 2020

Dave was very helpful and considerate. I will come back to this facility for future service needs. And I would send friends and family members More

by deba.krause1269
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Aug 13, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

...
36
...