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Yark Toyota

Maumee, OH

4.5
962 Reviews

1377 Conant St

Maumee, OH

43537

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962 Reviews of Yark Toyota

August 12, 2020

Took less time to update computer program then I was told when I got to the service department. It’s stupid to have 25 word minimum. Thanks. More

by jaylingnell
Recommend Dealer
Yes
Employees Worked With
Laurie Seifert
Aug 13, 2020 -

Yark Toyota responded

Thank you for your review and sharing your review with us! We appreciate your business and look forward to serving you again in the future!

August 11, 2020

We have confidence in Yark. They treat us well. We like the fact that we get a full inspection and the car in washed after the work is done More

by SRLUEDTKE
Recommend Dealer
Yes
Employees Worked With
Michele was my service rep
Aug 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 08, 2020

Service Very friendly and knowledgeable. They were punctual. I have had all my service done here and I will continue to do so. My car is in good hands. More

by weygand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dupree
Aug 10, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 06, 2020

Chris Dupree, very good sales person to work with. Helped understanding and pointing features on the car Service dept. takes good care of service. Polite More

by MARYLOU.KRAS
Recommend Dealer
Yes
Employees Worked With
Chris Dupree, Scott Duncan, Nick Giesswein
Aug 07, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 06, 2020

Fast, courteous, friendly. Oil change and tire rotation on my 2017 Highlander and also purchased an 84 month battery from the Parts Department for my 2013 Venza. More

by Gcombs0
Recommend Dealer
Yes
Employees Worked With
Laurie Seifert, Paul Grevis, Dave Hilbert
Aug 07, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 06, 2020

Estimate time was one hour. Almost two hours later I finally checked out. I would be nice if they would at least let me know in advance. More

by NA0
Recommend Dealer
No
Employees Worked With
Dave Hilbert
Aug 07, 2020 -

Yark Toyota responded

Thank you for your review and bringing this matter to our attention. We appreciate knowing your experience and value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

August 06, 2020

With appointment, it took 1 1/2 hours to glue a 12 inch piece of metal trim on driver’s door. A prior appointment was made but was told the part would be ordered and I would receive a call, probably the ne More

by CHILLEDU
Recommend Dealer
No
Employees Worked With
Nick Giesswein
Aug 07, 2020 -

Yark Toyota responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We do try our best to get to your vehicle as soon as we can but other appointments and workloads may interfere. Your appointment did take longer than anticipated as we had high volume that day. We replaced all 4 door edge guards, not just the one on your vehicle. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

August 05, 2020

First time Toyota purchase, team worked hard to find and locate car I wanted. Greg did nice job walking me through all features on my new car More

by HEATHER Brown
Recommend Dealer
Yes
Employees Worked With
Tony Kunisch, Kevin Oberhaus, Greg Sparks
Aug 06, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 05, 2020

Friendly people. Nice space to wait in. Timely. When they say it’s going to be done it is. Easy to schedule appointments. Very happy. More

by BREESECIN
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Aug 06, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 04, 2020

Very disappointed in the service tech who after a $500 service charge we received A leaking transmission fluid issue and had to again take the vehicle back for service again and having to Borrow a differe More

by JAMES.SCHMELTZ
Recommend Dealer
No
Employees Worked With
Dave Hilbert
Aug 06, 2020 -

Yark Toyota responded

We regret that you could only rate your experience 1 star and appreciate you bringing this matter to our attention allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and have forwarded your review to proper management for more information. We truly apologize for your transmission leaking and want to make things right. We would be happy to bring your vehicle back to you when vehicle is done. Please call your advisor at 419-897-3908 at your earliest convenience to set that up. We look forward to hearing from you.

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