Yonkers Kia - Service Center

Always great service Always a pleasureEasy to work with Always great service Always a pleasure Easy to work with and the waiting area is comfortable with staff thats i’m noticing is improving on asking i Always great service Always a pleasure Easy to work with and the waiting area is comfortable with staff thats i’m noticing is improving on asking if anyone needs help as soon as you walk in. The only thing I miss is the stickers telling me when I should come back for an oil change lol Thank you all and most importantly the mechanics who make the magic happen. You all rock More

A pleasant and friendly place, they make you feel like family. You are greeted with courtesy and guide you in every step of the way. family. You are greeted with courtesy and guide you in every step of the way. More

The service department was very efficient the staff was very polite, professional and helpful. Jeanette was my service director and she did an excellent job helping me with my car and addressing my. concer very polite, professional and helpful. Jeanette was my service director and she did an excellent job helping me with my car and addressing my. concerns More

Didn't solve my problem. Had to go back for them to tell me that I needed two new tires. When they had rotate the tire and was still hearing this sound. That was one whole day me that I needed two new tires. When they had rotate the tire and was still hearing this sound. That was one whole day More

I was happy with the repair but unhappy that I had to call corporate to get the job done with no out of pocket charge to me. I was very disappointed to have to pay a fee of $200, for them to tell me wha call corporate to get the job done with no out of pocket charge to me. I was very disappointed to have to pay a fee of $200, for them to tell me what was wrong with my car. More

Very professional and very helpful to me also I feeled very comfortable at that time when I was waiting for my services all time thank very comfortable at that time when I was waiting for my services all time thank More

I'd like too write that Yonkers Kia from yrs ago has changed for the better. I had a messed up situation in regard too my 2015 optima and these gentleman from this place must get recognized. First and f changed for the better. I had a messed up situation in regard too my 2015 optima and these gentleman from this place must get recognized. First and for most Tony Ramos, Edwin Gil from yonkers kia must get an award for the work they do.. Tony and Edwin worked day after day with me after corporate refused to help and give me any insight on this whole situation with my car which the engine seized. The both of them made the experience soo much more better with everything. Both have great customer service skills, vehicle knowledge, compassion, and the love to help as much as they both can. I will personally recommend Tony as well as Edwin for any type of recognition from yonkers kia. Much appreciated the work they have done and will come back too them in future days to purchase another vehicle. More

Everything was fine at the dealership with the exception of having to wait about 3 hours for a regular service. The service rep Efrain did an excellent job with the paperwork. The service area is a little c of having to wait about 3 hours for a regular service. The service rep Efrain did an excellent job with the paperwork. The service area is a little cramped and the waiting area a little crowded. This is my third Kia so I have been a good Kia customer over the years but their service area needs to be expanded. More

Waiting for a part for my vehicle’s a/c system. Notwithstanding supply chain issues, not happy about having to wait so long. Please update part status. Notwithstanding supply chain issues, not happy about having to wait so long. Please update part status. More

Have a tire and wheel coverage package and because service advisors won’t do footwork I have to pay for what I already pay for . Absolute garbage this will be my last Kia product. Absolutely unaccepta service advisors won’t do footwork I have to pay for what I already pay for . Absolute garbage this will be my last Kia product. Absolutely unacceptable. And the spare tire was not properly placed or secured back in my trunk More