Yonkers Kia - Service Center

Twice for same reason,dissatisfied. In one month two appointments for same thing not good customer should be confident after service despite the vehicle has same issue after service with in week. appointments for same thing not good customer should be confident after service despite the vehicle has same issue after service with in week. More

The dealership was nice in and out friendly customer service during the pandemic the spacing and number of people were good could of used a better car wash. service during the pandemic the spacing and number of people were good could of used a better car wash. More

The dealership was friendly in and out on time, Efrain was great in service very professional.and in the new car department was very good. was great in service very professional.and in the new car department was very good. More

The whole process was seamless, very friendly and helpful. I was attended to as as soon as I arrived, the entire process was extremely professional. helpful. I was attended to as as soon as I arrived, the entire process was extremely professional. More

We took our 2016 Kia Sportsmen in for service and we were so pleased with the personalized service. Efrain you rock. Thank you so much so pleased with the personalized service. Efrain you rock. Thank you so much More

Jeffrey the customer service was great. Very personable. He was friendly and attentive. Kept me posted on the wait time and worked with his manager. He was friendly and attentive. Kept me posted on the wait time and worked with his manager. More

I thought the price to paint the top cap of passenger rear view mirror is to much. I paid 69.00 for the small piece and the the $75.00 So I paid $150.00 for the smallest piece of cap. Jeffrey was ve rear view mirror is to much. I paid 69.00 for the small piece and the the $75.00 So I paid $150.00 for the smallest piece of cap. Jeffrey was very nice and coomunicated when part arrived and sent to get painted and then called when was ready to install. More

Mr Barcos was very helpful and explain everything to me. He was also very friendly and help me to understand what was wrong with my car. He was also very friendly and help me to understand what was wrong with my car. More

Smooth process. Courteous staff. Thought the dealership is a little too aggressive on minor service recommendations. I was quoted $38 to replace two brake lights. I bought them from Amazon for $4 and repla is a little too aggressive on minor service recommendations. I was quoted $38 to replace two brake lights. I bought them from Amazon for $4 and replaced them myself. As a courtesy to customers and for YK's long term benefit, you might think about offering something like this for free or at cost. Would help dealer's 'good will', won't cost you much and might get customers back for more complex services. Just a suggestion. Thanks as always to Efrain, always a gentleman. More