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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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November 20, 2020

My Advisor Darlyn is nothing short of amazing !! I have worked with her for years and I am over joyed she has come back. She delivers grade A customer service and is very knowledgeable, but what I enjoy m More

by Mr. Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis
November 19, 2020

My Service Representative was great but the wait for an oil change was ridiculous! A 7:30 am appt. and two hour wait, not good. More

by stunningjade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias, Mikhail Kopilovich
November 18, 2020

Easy, price and timely service. Service department fit me into their busy schedule even without an appointment. Service was relatively quick and it was cover by warrantee More

by scarav3063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
November 18, 2020

I found Yonkers Kia to be a clean well-kept establishment with great customer service. I had to wait for a part to come in, and when it did they called me, I came in, and the part was replaced in a timely ma More

by LOU.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
November 17, 2020

Found out car had a recall that I was not notified of, and was not warned of problem that would happen when I drove away. More

by 100 percent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
other
November 16, 2020

I serviced my car at the Kia in Yonkers and the service provided was good. However, I was surprised to see that almost all employees at the reception and in the show room had no masks or wore their masks i More

by laurapuddu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
November 15, 2020

Thank you so much Efrain for been taking all issue in my car and be so professional and courtesy at the time be wait for my car and again Efrain thanks More

by Ramon Jimenez
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Rmnjrjmnz, we are glad everything worked out the way you expected, see you next time!

November 15, 2020

clean waiting area, friendly staff, and quick service. Mr. Barcos was friendly, answered any questions I may have had, and address any of my concerns. More

by Un cola34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Cola34, for sharing your experience at our home. Efrain does an excellent job indeed and we are glad it is being noticed, he will love to read your kind words.

November 13, 2020

They really really need to communicate much better. That is all I have to say about the topic a hand. Really that is all. Really More

by MICHAELJOHNHALL65
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you Michaeljohnhall65, for calling our attention to this matter, if you would like to discuss your issue a little more, please contact us at cutomerservice@yonkerskia.com at any time.

November 13, 2020

service was professional and excellent customer service is very good accommodation in waiting area is great. update on vehicle progress is on point. 100% satisfaction More

by horace2free2rhyme@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Horace2free2rhyme, Our team at the service department does a great job and it is nice when it's recognized. See you next time.

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