Yonkers Kia - Service Center

I was able to schedule an appointment on line I was I was able to schedule an appointment on line I was greeted when I pulled in Jeff was very helpful Waiting area was clean and inviting I was able to schedule an appointment on line I was greeted when I pulled in Jeff was very helpful Waiting area was clean and inviting More

Dealership was fine for service. I just don't like 7 emails asking me to review. Talk about a nag. I still resent the car is sold without a spare and I wasn't told till after I bought the car and now emails asking me to review. Talk about a nag. I still resent the car is sold without a spare and I wasn't told till after I bought the car and now you want to charge me $370 to buy the spare donut kit. Sorry Kia but that still stings even 2 years later as I nervously drive around w/o a spare as I don't have "spare" cash to buy the "kit" since I am paying off a car loan...duh. As long as you're going to bug me (really..7 emails) to review service, I am going to use the opportunity to tell you I didn't forget about your lazy way to meet gas mileage standards by cutting the weight of the spare. And while I'm at it, whoever picked seats for waiting room obviously never sat in these grossly uncomfortable seats - so uncomfortable I'm forced to find an alternative. And I didn't need the attitude at front desk when I mentioned my unhappiness as to lack of a spare when recently inquiring about cost of kit. So people who actually service the car are fine (that's why I gave you 4 stars) but other things are lacking at Kia. More

i been coming to Yonkers Kia for 10 years and never had any problems the service department runs very smooth Darlyn is the best of what she does any problems the service department runs very smooth Darlyn is the best of what she does More

My second time at this dealership for service. It took almost 4 hours for a wheel alignment and tire change. I was also misinformed by one of the service members, I bought 4 new tires and there wa It took almost 4 hours for a wheel alignment and tire change. I was also misinformed by one of the service members, I bought 4 new tires and there was a supposed special, buy 3 get the fourth for a 1$ I was charged full price and almost 300$ in labor for a job that takes at most an hour 1/2. The only reason I even go get service here is because the dealership I bought my car from closer if not I wouldn’t waste my time. I was considering getting a new car from here as well but now im extremely iffy. Extremely disappointing. Many people came in after me who had unknown issues and yet they left before me. More

As always, I was taken care of timely & efficiently. Darlyn is the best. She’s super personable & kind. Those are qualities needed especially in our current climate. Darlyn is the best. She’s super personable & kind. Those are qualities needed especially in our current climate. More

Once again I am glad to say that I have nothing but PRAISE and ADMIRATION for the service staff at Yonkers Kia. I came in for an inspection / oil change and the work was completed quickly and smoothly PRAISE and ADMIRATION for the service staff at Yonkers Kia. I came in for an inspection / oil change and the work was completed quickly and smoothly. Ms. Darlyn Davis was wonderful to deal with, she is someone with great automobile knowledge and she is friendly and professional in every way. More

Some great people in the service department. Effrain and Darlyn are my go to's. They understand that i can't always do everything at once and always recommend needed repairs. Darlyn are my go to's. They understand that i can't always do everything at once and always recommend needed repairs. More

My experience at the dealership was great. The services provided to my car was explained clearly. The atmosphere was very pleasant and I didn’t have to wait long. provided to my car was explained clearly. The atmosphere was very pleasant and I didn’t have to wait long. More

Great and fast service. I appreciate it. Also very great customer service. I will be going back to Yonkers Kia for all my services. Thank you! customer service. I will be going back to Yonkers Kia for all my services. Thank you! More

i have been here many times before and for the most part service has been tremendous.it was no different this visit Darlyn and Efrian are great, service has been tremendous.it was no different this visit Darlyn and Efrian are great, More