Yonkers Kia - Service Center

Good service. Fast and friendly. The service person told me the right time and the my car was ready before the ETA that was given. me the right time and the my car was ready before the ETA that was given. More

It seems to be good service. I took my car for service. They took it, they said they did the stuff that was written on the paper and they told me some other things needed to be done If I wanted to proceed. They took it, they said they did the stuff that was written on the paper and they told me some other things needed to be done If I wanted to proceed...but how can I truly know, these things were done or needed to be done? I am not allowed back in the mechanic area to see what they're up to. You leave your car with someone who gives you a number and then you wait either sit around somewhere or walk around. So the process is very easy and impersonal, but you just have to trust they are telling you the truth and not selling you more stuff to do. I liked that they cleaned my car, that was a plus. I also was concerned because I got a letter saying that my car may be affected by some class action lawsuit of some KIA and HYUNDAI cars makes. They guy behind the desk told me that my car was not affected because it was a different vin # that something something, I guess I'm ok? Anyway this review is more of a neutral experience, I didn't hate it, but I didn't love it either. More

Great people and service. Time was on target. Place clean and price reasonable. The attention they give to all is great and very polite. Will recommend and price reasonable. The attention they give to all is great and very polite. Will recommend More

Yonkers Kia is always great! Thank you Darlynn for your fantastic service in fixing the broken aircon and mirror on my car. Friendly and welcoming service fantastic service in fixing the broken aircon and mirror on my car. Friendly and welcoming service More

The actual front desk service and wait time was very good; however, a female employee there was overhead using unprofessional language (expletives) that was heard by myself in the wait area. Very bad good; however, a female employee there was overhead using unprofessional language (expletives) that was heard by myself in the wait area. Very bad impression. The customer service area should be a professional setting at all times and employees need to uphold the highest customer service standards. More

They replaced engine which it was covered by KiaIt took They replaced engine which it was covered by Kia It took 2 weeks I was told that I was going to get a loaner and never did Then Efrain called me t They replaced engine which it was covered by Kia It took 2 weeks I was told that I was going to get a loaner and never did Then Efrain called me to let me know my car needed brakes that and I would have to pay $950 and change I gave the ok to change breaks but then that same week I went to change tires in my car at mavis and the rotors were bad and corroded and pads were damage and I had to change them again I am really disappointed in Kia I tried calling several times and all they kept saying is that they were going to call me back and it’s been a week and have not heard from anyone More