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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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September 28, 2020

One word AMAZING!! Each and every time goes above and beyond thank you to an amazing team keep it up will see you soon j More

by mfd915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Sep 28, 2020 -

Yonkers Kia responded

Thank you Mfd915. Amazing customers like you make our job a little easier. See you next time!

September 28, 2020

I gave up on this dealer about two years ago because the service was terrible and I was suspicious of charges. This time around I was pleasantly surprised starting with making an appointment for the car. Go More

by LANNERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
Sep 30, 2020 -

Yonkers Kia responded

Thank you, Lannert0, for coming back, John Arias's customer service is exceptional indeed, and he will be very happy to read your awesome words.

September 26, 2020

Very disappointed 😡. I have been servicing my car there for over 10 years. Since April haven’t been able to get my car inspected. I call no one returns the call. I go and every time is something differ More

by josiebonilla.caban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Darlyn Davis was the most helpful
Sep 28, 2020 -

Yonkers Kia responded

Josie, Thank you for your feedback. Please accept our apologies. This is not our best and we should be giving you our best service no matter what. We believe in this. So that you can speak straight to the top, I just messaged you our service director's cell phone number and the owner's cell phone number. Thank you for your continued loyalty all these years!

September 26, 2020

When I drove up to the Kia service area to coming to meet Mr. Barcos I felt very welcome. Mr. Barcos did an outstanding job. Than you Kia. More

by angcomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Sep 28, 2020 -

Yonkers Kia responded

Thank you Angcomp for a great review. Mr. Barcos does an outstanding job indeed, he will be very happy to read your kind words.

September 25, 2020

Service was great when I got there they told me 1 hour wait for oil change it was 1 hour .great Kia dealer to deal with.will go back.. More

by pupie241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Efrain Barcos, Cindy Santos, Mikhail Kopilovich, Damiana Cervoni
Sep 28, 2020 -

Yonkers Kia responded

Thank you, Pupie241, we are glad everything worked out the way you needed it. Our service department will be more than ready when you come back.

September 25, 2020

Great customer service. I did not have to wait long. Gave me details on anything that needed to fixed on my Kia. Looking for next service date Thanks More

by tinawashington1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Efrain Barcos, Mikhail Kopilovich, Damiana Cervoni , John Arias
Sep 28, 2020 -

Yonkers Kia responded

Thank you, Tinawashington1964, the staff in our service department is always ready here for you. See you next time.

September 25, 2020

Service was timely. Efrain was and is very professional and friendly. A pleasure to interact with. Looking forward to my next service opportunity next spring. More

by Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Sep 28, 2020 -

Yonkers Kia responded

Thank you, Car Guy, Efrain does an exceptional job in our service department, and it shows in all the appreciation he receives from our good customers. See you next spring!

September 24, 2020

Service is quick. I wasn’t even there a hour. The service department is the reason I’m on my 3rd Kia. Thank You Damiana More

by BELL.RAHMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damiana Cervoni
Sep 28, 2020 -

Yonkers Kia responded

Thank you, Bell.Rahmel, we appreciate you coming back, see you next time!

September 22, 2020

Excellent service kindness and responsibility !! satisfied as they have given me quick and effective solution.. very quick help comfort in the waiting room and very professional service More

by GEOVANNYDUTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
Sep 24, 2020 -

Yonkers Kia responded

Thank you Geovannydutan, our home is your home whenever you need us.

September 22, 2020

This dealership provide a clean comfortable worry free and stress-free atmosphere the work is always done on time. Everyone there seems to be punctual neat and genuinely tries to help you out with every More

by Grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Sep 24, 2020 -

Yonkers Kia responded

What a great review Grandpa, Thanks for sharing your experience at our home, we are glad you felt comfortable.

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