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Yonkers Kia - Service Center

Yonkers, NY

4.4
1,818 Reviews

1,818 Reviews of Yonkers Kia - Service Center

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June 15, 2020

I was exceptionally pleased with the outstanding customer service. They kept me informed everyone stepped off the way. John followed up with text to let me know the status of the repairs. Outstanding group o More

by RLPRITTLER
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Damiana Cervoni , John Arias
Jun 17, 2020 -

Yonkers Kia responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing! Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com

June 15, 2020

Service Department The experience I have over the years with this dealer is really great, I love the way the service department handle situations. Especially Mikhail K More

by EVIE897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikhail Kopilovich
June 15, 2020

I went for the first time and I end up paying more than needed. All I had to do was get new brakes and new tires. I end up paying for cutting disks that didn’t need too. I end up having to go to another pl More

by Ary Nia
Recommend Dealer
No
Employees Worked With
Efrain Barcos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Jun 17, 2020 -

Yonkers Kia responded

Can you please email me and tell me who was helping you? Please accept our apologies. My email address is customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Marketing Executive & Director of Customer Experience

June 15, 2020

Oil change and tire rotation I love Kia and my car, love the service they always notify when it's time band the service is very accurate thank you very much. More

by hankcarrington5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Yonkers Kia responded

😊 🎉🎉Congratulations to you! Thank you for choosing Yonkers Kia! Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com

June 08, 2020

efficient and professional This isn't the Kia dealership closest to me but it is the one I choose. Thank you for making me feel sale during Covid. More

by GOJUSTJUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 08, 2020

They were able to see me even after I was running late (I called to let them know). They were prompt in receiving me and I waited in their waiting area. Very clean, gentleman was on top of all cleaning asp More

by RyuFu
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
June 06, 2020

Great service. Jermaine has the best customer service ever. He was prompt in getting back to me in regards to problems and required repairs and charges. More

by YRRIVERA
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
June 05, 2020

Thank You Kia Service Team This was by far the quickest and smoothest service appointment. From the moment I pulled into lot to the moment I picked up my freshly cleaned car. Th More

by jenniferh0915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 05, 2020

I went for an oil change and tire rotation. The staff was excellent. It was pretty quick. I like that they took the time to clean the building, especially with the coronavirus going on. They also clea More

by jt2020
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
May 27, 2020

I called about an issue with my vehicle And was told to bring it in and they would deal with it and got my car back in a reasonable time More

by CUNNINGHAMSHAQUAN
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, John Arias
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