York Chrysler Dodge Jeep Ram of Plainfield

I have always had a good experience whenever Dealing with a Chrysler dealership. This time York was very helpful and knowledgeable. They did a great job. a Chrysler dealership. This time York was very helpful and knowledgeable. They did a great job. More

Never got a call that my vehicle was ready so just had to hope it was when I arrived back at the dealership. hope it was when I arrived back at the dealership. More

When I came in service was prompt and the staff was friendly. I felt comfortable and liked the selection available. friendly. I felt comfortable and liked the selection available. More

David was extremely patient, professional, and courteous during both of my visits to York! I came in for one of two available Wranglers, and when the first one was not up to my standards, he made sure that during both of my visits to York! I came in for one of two available Wranglers, and when the first one was not up to my standards, he made sure that I was comfortable in my choice, which I ended up buying the next day! He had an extremely level personality, which I appreciate as a buyer, and made me feel comfortable through the entire process! Kathy, in their finance department, was an absolute peach to talk to as well! She explained everything with my warranty, answered all of my questions with extreme professionalism, and had a great and welcoming personality! More

Very friendly and helpful. Answer all our questions. Have taken care of getting new tires. Waiting on them to fix the dent. Answer all our questions. Have taken care of getting new tires. Waiting on them to fix the dent. More

Dealer service was very helpful and updated my transmission. It is working so much better. Performing well now. transmission. It is working so much better. Performing well now. More

Since this dealership was purchased by York the service department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they said it was almost done. Continued to hear nothing and each time I called it was the same thing. I finally stopped by on 10/21 and the service manager said oh it’s been ready for some time. Why no call? He said I have had a lot of communication issues here lately. This cost me a rental car for several weeks. Absolutely pathetic More

Friendly and easy to work with. Patient folks and a pressure free process. Would shop here again. Patient folks and a pressure free process. Would shop here again. More

Service personnel was very friendly & informative. The service was completed very promptly. The lounge area was very neat & clean. Had a very good experience! The service was completed very promptly. The lounge area was very neat & clean. Had a very good experience! More

Every time I stop in they're very polite helpful answer all of my questions honestly and quickly never been disappointed all of my questions honestly and quickly never been disappointed More