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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
June 22, 2022
Everyone that I dealt with either got let go or quit. so I got tossed around to a lot of different people. Was very unhappy with how the situation was handled. I ordered a brand new Jeep and put a deposi so I got tossed around to a lot of different people. Was very unhappy with how the situation was handled. I ordered a brand new Jeep and put a deposit down and when I went and financed it the deposit wasn’t on my paper work at all so it got filed without it on there. Had to call multiple times to see what they were going to do about it and got the run around. Also I have signed a paper that doesn’t belong to me and I have left the finance guy multiple voice mails asking him to call me back about it and I still am waiting on a return call. It’s very frustrating and I won’t be buying another vehicle from this dealership again. I also traded in my 2015 Jeep Wrangler and wasn’t pleased with how they handled that at all. I was told I would get a check the next day and to just come in and pick it up. I came in the following day and they said they didn’t have it and to come back the next day. So I did that and again didn’t have it. I finally got ahold of a manager that is apparently not there anymore and he was extremely nice about it and told me what was going on. So over all my experience with your dealership has been horrible. The guy that I ended up with was trying to set my phone up to my Jeep and it wasn’t working so he started deleting things I have bluetooth at home and to other vehicles. I don’t feel like that was something he should be doing at all. I really liked the guy I first started out with,Jason Burt. Jason and Bryce Toll were the only ones that I really liked there and that helped me out the most. More
by KATEHURST38
Employees Worked With
Jason Burt 5 stars!! Bruce Toll 5 stars!!, George Landis, Tony Case, Josh Tharp
June 22, 2022
The employees I came into contact with, David & Donna, were the best! They rep your company in a positive way. The waiting area is clean & comfortable. I like coming back here for my oil changes. were the best! They rep your company in a positive way. The waiting area is clean & comfortable. I like coming back here for my oil changes. More
by smbufore
Employees Worked With
Donna at check out , Kyle Hendricks, David Holz
June 19, 2022
My name is Ben Sundey. I have a 2016 Ram Laramie with 69,000 miles on it. I live in Huntsville Alabama and just had the transmission replaced by a nearby dealership. My wif I have a 2016 Ram Laramie with 69,000 miles on it. I live in Huntsville Alabama and just had the transmission replaced by a nearby dealership. My wife and I drove to Indianapolis over Memorial Day weekend. The transmission overheated, (a brand new remanufactured transmission overheated), on my trip up there. I went to three dealerships in the Indianapolis area and York was the only Ram Dealership that helped me. The service manager took the time and made a lot of effort (keep in mind I do not live in Indy and was just for the weekend) to get me in, diagnosed, repaired, and back on the road within a day. To me this was phenomenal. My hat goes off to the service manager and the dealership itself for hiring such caring people for the customers that come through the door. I would recommend this dealership to anyone. Thank you very much for helping me to solve my problem and get me back home that same weekend. More
by Ben Sundey
Employees Worked With
Doug Miller
