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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

June 17, 2022

The experience was absolutely fantastic and I was completely informed of everything my vehicle needed More

by d.holz512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holz
Jun 17, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review; we truly appreciate your service business! - Diane / Customer Care Manager

June 16, 2022

I was very pleased with them fixing the recall on my Jeep Cherokee I was only there for 40 minutes More

by NONA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
June 16, 2022

They take an eternity (a full week) to fix a problem that maybe to 15 minutes to fix. They didn't even bother to replace the cable. They just tightened the old one and called it done. 7 days! Ridiculous! Do More

by thatchershannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson
June 14, 2022

Good service. Two hour wait is not good. Use to have oil deals? Love or pacifica More

by KIRBYBJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Kirby - I agree that a 2-hour wait is not the best for anyone's schedule, for that I apologize. Regarding oil deals, was an oil change package offered to you? - Diane / Customer Care Manager (317) 839-6554

June 13, 2022

Took my truck right in and completed the work on time and called me to let me know the work requested was done. More

by janetstitt46151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson, Doug Miller, Bridget Thomas, Kyle Hendricks, David Holz, Mark Holtsclaw
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Janet - We appreciate your service business and your recent review! - Diane / Customer Care Manager

June 11, 2022

This dealership cares about his customers and they go out their way to show the care they completed the test of all chain and looked at all the things that might be affected my car last you look for the addr More

by vblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Bridget Thomas, Mark Holtsclaw
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

vblackwell - We truly appreciate that you took the time to post your review about your recent service visit! - Diane / Customer Care Manager

June 11, 2022

It took them about 2 hrs to get me in to check a tire out that was loosing air slowly. They found a nail in it. I guess they forgot to tell me when they were done with it. More

by dean5147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holz
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Dean - Thank you for the heads-up about the lack of communication, will definitely be brought up at the next manager's meeting. - Diane / Customer Care Manager

Jun 16, 2022 -

dean5147 responded

They done a great job and they were very nice and helpful and I will start doing all my business with you folks. Like you said just mis communication. It happens!

June 10, 2022

This dealership is best in Indiana and there workers are so nice, helpful and kind More

by JOBEN3048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessenia Rodriguez
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Joben - Thank you SO much for giving a "shout out" and 5-Star Review for Jessenia! We truly appreciate you! - Diane / Customer Care Manager

June 10, 2022

Always gets my taken care of right away mark is the go to guy in service always a pleasure More

by BRANDONJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Tony Case, Sean McDermott, Cathy Lammer, Kyle Hendricks, Mark Holtsclaw
Jun 16, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Brandon - Thank you! - Diane / Customer Care Manager

June 10, 2022

Updating my lease was seamless. Answered all my questions and followed up after the transaction. More

by robertpurdue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Jim "JLo" Lowe, Cathy Lammer
Jun 10, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Robert - Thank you for taking the time to post your 5-Star Review and giving a shout-out to both "JLo" and Cathy! Enjoy your purchase! - Diane / Customer Care Manager

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