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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,328 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,328 reviews

February 24, 2022

The service department in whole are very nice and accommodating. I do have issues from time to time getting the complete service that I believe I’m paying for. More

by BMBHOMESERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett, Bridget Thomas, David Holz
February 24, 2022

I arrived at 7:30 for an express oil change, was told wait was 2 1/2 hours! More

by KCS110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Holz
Apr 12, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

KCS110 - I truly understand your frustration with the wait time. Unfortunately, the express lane is first-come first-serve. Our goal is to get the vehicle in and out within 35-40-minutes; sounds like more than normal vehicles showed up at the same time. Obviously can't control that even though we would like to. I'm sorry that we were not able to provide you with a true express-lane experience. - Diane / Customer Care Manager (317) 839-6554

Apr 13, 2022 -

KCS110 responded

I was told the reason for the long wait was because they didn't have enough staff! I never had that problem when it was Westgate!

Apr 13, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

I may have spoken out of turn. When we have more traffic than the 4-lube techs can handle, wait times are increased. Again, I apologize for the wait time you experienced.

February 24, 2022

They did an above average job of going through my vehicle after I told them of an issue I had in finding a mouse in my garage. All wiring was reviewed with no damage. I was VERY GRATEFUL as this is my drea More

by c.wilmot.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentlemen who changed oil and reviewed wiring, Bridget Thomas
February 24, 2022

Didn’t purchase my Jeep from York. First time using York for service. Everything went ok. More

by lagunatal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
February 22, 2022

I took my Jeep in for an oil change and tire rotation. I don’t remember the young man that helped me but he was very knowledgeable and very helpful. He took my information right away. I went to Kohl’s to More

by Cneal1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson, Kyle Hendricks
February 21, 2022

Great dealership. Jim Lowe is a great salesman. Would buy another car there for sure More

by KABRUNES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "JLo" Lowe
February 21, 2022

The dealership is always clean the people are always respectable and the work can always be trusted to be done right More

by DONANDSUEBLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson, Doug Miller, Bridget Thomas, Sean McDermott, Cathy Lammer, Kyle Hendricks, David Holz, Steve Wheat
February 17, 2022

Friendly helpful service , got my truck in quickly for a service and tire rotation. Good job More

by cindyy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson, Bridget Thomas
February 17, 2022

Second time dealing with them. I would go back to York. The buying process is very straight foward More

by RHERALD2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, Tony Case, George Nasser
February 17, 2022

Brandon was awesome. ... Very professional and the whole price was quick and painless. Let's go Brandon! More

by AADAMS630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, Tony Case, Sean McDermott
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