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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,329 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible.
Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road.
We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You!
The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have!
Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,329 reviews
November 23, 2021
Poor communication, manager does not return calls, will sneak in a warranty on your loan after you said you don’t want it and then refuse to return your calls to rectify it. Temp plates are expired and the sneak in a warranty on your loan after you said you don’t want it and then refuse to return your calls to rectify it. Temp plates are expired and they still haven’t sent title paperwork and cannot get a call back. Salesman was Jim Lowe and he literally didn’t know who we were the very next day. There are so many other dealerships. Don’t use them. More
by Cperry
Employees Worked With
Jim "JLo" Lowe, Bryce Toll, Brian Webb, Sean McDermott, Cathy Lammer, George Nasser
Verified CustomerNovember 21, 2021
The last couple of times I’ve been in York for service, the service has been a lot better than it was under the ownership of Westgate. the service has been a lot better than it was under the ownership of Westgate. More
by Charlesmary81
Employees Worked With
Doug Miller, Bridget Thomas
November 18, 2021
This entire interaction was super difficult. It started when I called to indicate that I needed a new radio because my old one was delaminated. Confirming my diagnosis could’ve taken exactly 2 seconds. Ins when I called to indicate that I needed a new radio because my old one was delaminated. Confirming my diagnosis could’ve taken exactly 2 seconds. Instead, I had to make a full appointment and drop my car off the night before so that the shop would have it during my workday. Then the radio had to be ordered, which took several weeks. Then when I dropped it off for the installation, my insurance company was not called for payment until 5PM, thereby guaranteeing that payment would not be received by closing time. My car was then held for an extra night, which creates problems for me to get to work the next day. (As an aside, I have NEVER had my car held hostage while waiting for a pre-authorized repair payable through insurance! Never. The only one you are hurting is the customer who has paid in full, not the insurance company you waited to notify at the end of the day.) Then when I came to pick up my car after 6pm, (I had asked my key fob to be left in the vehicle as I knew I couldn’t get there before 6pm and Ron said no problem), the fob wasn’t there, resulting in a 15 minute wait while the other service techs tried to find it. If I had not shown up when someone was still there, I would have had to make yet another trip back to York to pick up the fob. All around, super painful. Really awful. I will try to find another place to take my Jeep next time I need a dealer repair. Sad to see the service slip since the change from Westgate to York. More
by eedwards
Employees Worked With
Ron in the service department
November 16, 2021
They were thorough and have told me what to expect at next oil change appointment. I appreciate their pleasant but professional manner too. next oil change appointment. I appreciate their pleasant but professional manner too. More
by sandyexline
Employees Worked With
Doug Miller, Bridget Thomas
November 16, 2021
Clean, efficient, employees very friendly and helpful. I was giving a rating of 5 until this survey would not let me progress because I had less than 15 words. was giving a rating of 5 until this survey would not let me progress because I had less than 15 words. More
by robertpurdue
Employees Worked With
Not sure who it was. Just an oil change
