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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,328 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,328 reviews

March 09, 2024

The service writer Morgan made it a great experience. Took company truck 2012 5500 Ram and did all the recall items. Made to call me when it was done.Great dealership to have thanks for everything. More

by markwcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Morgan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

March 09, 2024

Dealership is very efficient with a very friendly staff that ensures you have a good experience. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, W. V. "Doc" Pickens III, Loagin Sneed
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business, Aaron, and hope to see you again soon! Josh Frick General Manager

March 09, 2024

As soon as I got to the lot I was greeted my my dealer Doc. He immediately made friendly gestures to me and my other and made us both feel comfortable to be at the dealership. I told him my price range an More

by James Maude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Josh Frick, Chris Potter, W. V. "Doc" Pickens III
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Hi James: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

March 07, 2024

Dropped off truck at 9am Monday, got text at 10:15am about service, This was the last conversation I had with Josh until Tuesday morning at 10:00am. that truck was ready. Did not inform me that they ha More

by jill24greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

March 02, 2024

Rodney was a trip. He was so awesome about helping us find exactly what we wanted. Had a great time and Rodney was very perceptive to what we actually wanted. Thanks Ro More

by Lks10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick, Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are so glad that Rodney had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Josh Frick General Manager

March 01, 2024

Rodney is Awesome. He listened to us very thoroughly and was patient with us when going through the several vehicles we wanted to see. Rodney gave us his undivided atte More

by Saa07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick, Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Rodney, and it was a pleasure having you at the dealership. We appreciate your review! Josh Frick General Manager

March 01, 2024

My husband made connection with Rodney and in no time had the Pacifica confirmed that we were looking for. More

by Bethstrifler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback! Josh Frick General Manager

March 01, 2024

Great selection - had the very vehicle we were looking for. Met Rodney and everything came together wonderfully! Great care by Rodney to make the deal! More

by Jstrifler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Chris Potter
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

February 28, 2024

Brought my jeep in for a warranty work , 9:30 the guy processing my work said it would be done till 3:pm, so I went and walked did some errands, was going to start walking home , but needed to use the ba More

by cewade1
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito, Miguel Squadrito
Feb 28, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jamie Freeman Service Manager

February 27, 2024

Had to have an under shield replaced. Wes was very good about explaining everything and very customer oriented. More

by gv743
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 27, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

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