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York Dodge Chrysler Jeep

Prescott, AZ

4.8
820 Reviews
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500 Prescott Lakes Pkwy

Prescott, AZ

86301

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Showing 820 reviews

April 03, 2023

Friendly, no pressure approach, knowledgeable about product. I would deal with them again when the time comes to purchase another vehicle. More

by dr_ranch_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Apr 03, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are so thankful for your stellar review and rating. Here at York Dodge Chrysler Jeep Ram, we strive to provide all of our valued customers with the highest quality service and care, so we are pleased to read that you received just that. It is thrilling to learn that we have earned your continued business, and we look forward to serving you again in the future.

April 01, 2023

My wife’s 2022 hellcat would not start. I was able to jump it but when I went to start it up the next day it would not start even after attempting to jump the battery. Had the car towed to More

by Pvchuck59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 02, 2023 -

York Dodge Chrysler Jeep responded

Hello! Our Service Team is elated to have been able to assist you with the battery replacement on your wife's 2022 Dodge Challenger SRT Hellcat. It is always our goal to offer the best care to our customers here at York Dodge Chrysler Jeep Ram. Let us know if there is anything else we can do for you.

March 30, 2023

On time and good quality work each time. Exceptional service dept. Very easy for appt. time. More

by debbiepeter1954
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 31, 2023 -

York Dodge Chrysler Jeep responded

We are glad you enjoyed a great experience working with our Service Team at York Dodge Chrysler Jeep Ram. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 26, 2023

York provides great service every time. Vehicle is ready when promised and the work is done right. Thank you! More

by ArizMan1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Mar 27, 2023 -

York Dodge Chrysler Jeep responded

We are glad you enjoyed a great experience working with our Service Team at York Dodge Chrysler Jeep Ram. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

March 24, 2023

Surprisingly quick and pleasant service. Sean Hippe was very nice and thorough. Thank you for taking care of my vehicle. More

by rperteghella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hippe
Mar 25, 2023 -

York Dodge Chrysler Jeep responded

We are excited to read that our Service Team was quick and pleasant ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at York Dodge Chrysler Jeep Ram.

March 21, 2023

They always have my back weather it is repairs or services the take care of me. More

by luster4272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Tony
Mar 21, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are happy to learn you are always taken care of at York Dodge Chrysler Jeep Ram. Thank you so much for your kind review, it is our pleasure to assist you. Please let us know if there is anything else we can do for you.

February 23, 2023

I have always been treated well by this dealership. Have been satisfied with their work on numerous occasions. More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Steve
Feb 23, 2023 -

York Dodge Chrysler Jeep responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing York Dodge Chrysler Jeep Ram.

Feb 24, 2023 -

MO responded

Thank you so much.

February 21, 2023

Fantastic service, Steven was awesome and always takes great care of us. Can't recommend York and Steven enough. More

by Tony N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kevorkian
Feb 21, 2023 -

York Dodge Chrysler Jeep responded

Hi Tony. We're glad to see from your perfect rating that the friendly staff of York Dodge Chrysler Jeep Ram delivered a great experience. If there's anything further we can do for you, please let us know.

February 18, 2023

My service writer and the service manager were very accommodating. The manager hasn’t gotten back to me on my tailgate replacement, due to it opening and falling down on the trailer I was towing. I bro More

by Keith
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve in service
February 15, 2023

Our Service Advisor, Steve Hernandez, is the reason why we go to York to take our RAM trucks to him for service needs. Mine is a 2015 and my wife has a 2020. GK More

by BigGMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez, service dept.
Feb 16, 2023 -

York Dodge Chrysler Jeep responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose York Dodge Chrysler Jeep Ram for all of your automotive needs. Take care.

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