Back

York Dodge Chrysler Jeep

Prescott, AZ

4.8
820 Reviews
Contact Dealership

500 Prescott Lakes Pkwy

Prescott, AZ

86301

Directions

By Type

Showing 820 reviews

February 14, 2023

Service was very fast. The shuttle driver picked me up and I was back home in less than a hour. The driver was very friendly and informative. My son was having his truck se More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Herman
Feb 15, 2023 -

York Dodge Chrysler Jeep responded

It looks like you received excellent and efficient assistance from our Service Team, Cheryl. We are happy to see that you also appreciated the complimentary shuttle ride. Thank you for the 5-star review. Please let our team at York Dodge Chrysler Jeep Ram know if there is anything else we can help you with.

February 12, 2023

Brought Jeep in for recall. Grabbed a cup of coffee, York provided a ride home. Work completed the same day. Nice car wash when I picked it up. All is good. More

by DJ Creeker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Good experience
Feb 13, 2023 -

York Dodge Chrysler Jeep responded

Hello Dj, we are happy to read that you had a great experience with our Service Department for the recall repair on your Jeep. Your kind review is greatly appreciated and we are always here to assist you again at York Dodge Chrysler Jeep Ram.

February 10, 2023

Very shady business practices inflated parts costs using parts pricing matrix a nox sensor worth 250 online they where billing me 941 and since service advisers work on commission sells work but doesn't wo More

by Godswill7668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve and roscoe
Feb 10, 2023 -

York Dodge Chrysler Jeep responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss your interactions with our Service Team regarding the subsequent cost for a Nox sensor. Can you please send your preferred contact method to us? Thank you, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

Feb 10, 2023 -

Godswill7668 responded

Send name and number and i will call

Feb 10, 2023 -

Godswill7668 responded

If you could send me contact information id contact you personally

February 10, 2023

Great dealership and great service. You can Count on them having good honest repairs and sales. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols, Sean ?
Feb 11, 2023 -

York Dodge Chrysler Jeep responded

We're so pleased to receive your perfect rating and learn that you had a wonderful time working with the York Dodge Chrysler Jeep Ram Team, Gary. If you need anything down the road, please let us know.

February 03, 2023

They have always taken great care of us every time we have come in on all our vehicles ! More

by ssgreenberg.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Feb 03, 2023 -

York Dodge Chrysler Jeep responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at York Dodge Chrysler Jeep Ram know about their accommodating great service.

February 02, 2023

I took my car to get an oil change here. They forgot to reset the change oil light and staff was rude to me I felt like because I was female. They did a great job washing my car. And bought More

by Dezreycastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 03, 2023 -

York Dodge Chrysler Jeep responded

Hello, Thank you for your feedback. Although we are happy to know that you enjoy our Sales Department, we would like the opportunity to speak with you further about your service experience and interaction with our team. At your earliest convenience, please reach out to us. Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 01, 2023

Jake was very nice. Work done fast. No forceful upsell!!! I will definitely return. Thank you More

by mperteghella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 01, 2023 -

York Dodge Chrysler Jeep responded

Thank you for this great feedback. We appreciate your business here at York Dodge Chrysler Jeep Ram. Have an amazing day!

January 30, 2023

The Service Dept. (Sean) and service to the vehicle was wonderful ... 100% GREAT experience!!! Will highly recommend. More

by bjadkins1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hippe
Jan 31, 2023 -

York Dodge Chrysler Jeep responded

It brings us joy to know that your experience with us was wonderful. We greatly appreciate the kind words and 5-star rating. Should you need any further assistance, please do not hesitate to reach out to us at York Dodge Chrysler Jeep Ram. Take care.

January 28, 2023

Thank you for taking care of all our vehicles. We don’t go anywhere else. More

by JDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliott
Jan 29, 2023 -

York Dodge Chrysler Jeep responded

We are dedicated to ensuring that your vehicle is well-maintained and taken care of. Thank you for choosing York Dodge Chrysler Jeep Ram for your service needs and the 5-star review. Your satisfaction is important to us. Please let us know if there is anything else we can do for you. Enjoy the rest of your day.

January 27, 2023

Keep coming back because customer service is great very easy to buy a car at the dealership with no hassles service is amazing to. More

by Mike1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, JP , Josh and Doug
Jan 27, 2023 -

York Dodge Chrysler Jeep responded

Your five-star review and rating for York Dodge Chrysler Jeep Ram mean a lot to us. We're glad that we exceeded your expectations and provided a memorable experience. Congratulations on your new vehicle. We value your business and hope to continue serving your automotive needs for years to come. If you need any more help, please let us know, and one of our qualified staff members will reach out to you.

...
20
...