York Dodge Chrysler Jeep
Prescott, AZ
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859 Reviews of York Dodge Chrysler Jeep
Second vehicle we bought in the last 6 months from York and we are extremely happy with the process. Sales and finance were easy to work with and followed up with us to see how we were loving our truck and and we are extremely happy with the process. Sales and finance were easy to work with and followed up with us to see how we were loving our truck and jeep. More
York Dodge and my service advisor. Steve did a wonderful job. I took my truck in for service and it was done when promised and the recalls were corrected. Steve did a wonderful job. I took my truck in for service and it was done when promised and the recalls were corrected. More
Avoid this service department. They had my 2023 Chrysler Pacifica for a month, charge $300/hr for labor, and returned it with new damage and more expensive problems. Unacceptabl They had my 2023 Chrysler Pacifica for a month, charge $300/hr for labor, and returned it with new damage and more expensive problems. Unacceptable Timeline: Dropped off 02/16 for warranty work (water pump, head gasket). They added an intake manifold and kept it so long I had to cancel the airbag recall just to get my vehicle back on 03/13. Unreported Damage & Insulting "Fix": Received the car back with a damaged Active Grill Shutter (AGS) not on the original diagnosis. Brought it back 03/16 for a check engine light. Their resolution on 03/18 was offering 15% off the AGS repair—making me pay for damage they either missed or caused. Incompetence & Upsells: During the follow-up, they physically broke my air cover (the replacement won't arrive until 03/23) and miraculously decided my auxiliary battery now needs replacing too. A complete failure in basic professionalism that completely compromised my time, ease, and financial security. Take your vehicle elsewhere. More
Professionals from beginning to end. I felt heard and appreciated throughout the process. Brody was a true pro and always got me the answers. I felt heard and appreciated throughout the process. Brody was a true pro and always got me the answers. More
Consciences team in service members Emily and Steve. Took my truck in for one issue and 30 minutes before my appointment discovered another problem. Both issues were addressed and work completed befor Took my truck in for one issue and 30 minutes before my appointment discovered another problem. Both issues were addressed and work completed before the end of the day. The service writers kept me informed via phone calls. Repairs were done well and the truck was cleaned before delivery. Good work and considerate service writers. I highly recommend York Ram for anyone needing repair on heir Ram. More
The complete sales experience was great Nick Thornton our salesman did an outstanding job explaining all function of the new 2500 Ram 4x4 Cummins. salesman did an outstanding job explaining all function of the new 2500 Ram 4x4 Cummins. More
We take our RAM trucks, 1500 & 2500, to Steve Hernandez, our Service Writer, for past 3 years. He is the best and takes great care with everything on the service side for us. Wouldn't go anywhere else. our Service Writer, for past 3 years. He is the best and takes great care with everything on the service side for us. Wouldn't go anywhere else. More
My experience at York Jeep was incredible, particularly my sales person Jeff Simmons. He was very helpful in answering all of my questions and making sure I got exactly what I was looking for. my sales person Jeff Simmons. He was very helpful in answering all of my questions and making sure I got exactly what I was looking for. More





