
York Dodge Chrysler Jeep
Prescott, AZ
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811 Reviews of York Dodge Chrysler Jeep
it was easy to set the appointment, the car was serviced on time and everything needed was done, along with receiving a recommendation for future services. on time and everything needed was done, along with receiving a recommendation for future services. More
I was impressed with the overall appearance of the dealership. Also all of the people I encountered were friendly and helpful. We are new to the area and my wife's 300 needed service. I was very pl dealership. Also all of the people I encountered were friendly and helpful. We are new to the area and my wife's 300 needed service. I was very pleased with the care given the car. I would like to point out in the past ten yers my family has punched ten cars from Bakersfield Chrysler Jeep, our previous dealership. We are loyal to a dealership and Brand that treats us well. I expect we will have the same experience here. Steve Hernandez was my service rep. He was friendly and helpful. We do have an extended warranty and prepaid oil changes on the 300. Sadly that information was not in the computer system. I am getting the information fro Bakersfield and Steve said he would get things taken care of. I have an appointment to have my 2016 Ram repaired next week. More
Customer service is always exceptional. I Iike that there's no appointment necessary for an oil change and if you get in early, you're out pretty quick. I Iike that there's no appointment necessary for an oil change and if you get in early, you're out pretty quick. More
Steve in the service department was easy to work with. He was kind, knowledgeable, and helpful. I had my steering rack replaced, and they finished an hour earlier than expected, they also checked out my s He was kind, knowledgeable, and helpful. I had my steering rack replaced, and they finished an hour earlier than expected, they also checked out my speakers in the car and did an oil change for me. They went above and beyond in their service and with their timing. I always enjoy getting my car serviced at this dealership, and I also love working with their staff. They even gave me a little deal on the labor since my car insurance wasn’t covering the repairs and it was a lot out of pocket. Thank you guys so much for taking great care of me and my Jeep!! :) More
Took my Jeep Wrangler in for its first oil change & tire rotation. Service writer was fast & effective in starting the process. It only took around a hour to complete the service which surprised me because rotation. Service writer was fast & effective in starting the process. It only took around a hour to complete the service which surprised me because they were pretty busy! More