York Dodge Chrysler Jeep

Avoid this service department. They had my 2023 Chrysler Pacifica for a month, charge $300/hr for labor, and returned it with new damage and more expensive problems. Unacceptabl They had my 2023 Chrysler Pacifica for a month, charge $300/hr for labor, and returned it with new damage and more expensive problems. Unacceptable Timeline: Dropped off 02/16 for warranty work (water pump, head gasket). They added an intake manifold and kept it so long I had to cancel the airbag recall just to get my vehicle back on 03/13. Unreported Damage & Insulting "Fix": Received the car back with a damaged Active Grill Shutter (AGS) not on the original diagnosis. Brought it back 03/16 for a check engine light. Their resolution on 03/18 was offering 15% off the AGS repair—making me pay for damage they either missed or caused. Incompetence & Upsells: During the follow-up, they physically broke my air cover (the replacement won't arrive until 03/23) and miraculously decided my auxiliary battery now needs replacing too. A complete failure in basic professionalism that completely compromised my time, ease, and financial security. Take your vehicle elsewhere. More

Professionals from beginning to end. I felt heard and appreciated throughout the process. Brody was a true pro and always got me the answers. I felt heard and appreciated throughout the process. Brody was a true pro and always got me the answers. More

incredible experience. Jeff is amazing highly recommend to anyone looking for a honest purchase. thank you guys! Jeff is amazing highly recommend to anyone looking for a honest purchase. thank you guys! More

Consciences team in service members Emily and Steve. Took my truck in for one issue and 30 minutes before my appointment discovered another problem. Both issues were addressed and work completed befor Took my truck in for one issue and 30 minutes before my appointment discovered another problem. Both issues were addressed and work completed before the end of the day. The service writers kept me informed via phone calls. Repairs were done well and the truck was cleaned before delivery. Good work and considerate service writers. I highly recommend York Ram for anyone needing repair on heir Ram. More

The complete sales experience was great Nick Thornton our salesman did an outstanding job explaining all function of the new 2500 Ram 4x4 Cummins. salesman did an outstanding job explaining all function of the new 2500 Ram 4x4 Cummins. More

We take our RAM trucks, 1500 & 2500, to Steve Hernandez, our Service Writer, for past 3 years. He is the best and takes great care with everything on the service side for us. Wouldn't go anywhere else. our Service Writer, for past 3 years. He is the best and takes great care with everything on the service side for us. Wouldn't go anywhere else. More

My experience at York Jeep was incredible, particularly my sales person Jeff Simmons. He was very helpful in answering all of my questions and making sure I got exactly what I was looking for. my sales person Jeff Simmons. He was very helpful in answering all of my questions and making sure I got exactly what I was looking for. More

Organized closing process and well informed staff. Selected a corporate lease of two Dodge trucks and it was a positive experience for our company. Would be a first stop for future vehicles. Selected a corporate lease of two Dodge trucks and it was a positive experience for our company. Would be a first stop for future vehicles. More

Everyone at this dealership especially Nick Thornton went out of his way to make this a great experience for me. They were helpful and very knowledgeable. out of his way to make this a great experience for me. They were helpful and very knowledgeable. More