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York Dodge Chrysler Jeep

Prescott, AZ

4.8
812 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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812 Reviews of York Dodge Chrysler Jeep

June 04, 2021

Very professional, friendly and stayed with us and explained everything about the Ram 2500 that we had questions about. We would recommend York Dodge in Prescott and Michael to anyone that is interest More

by jimandglenda@sbcglobal. Net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stowman
Jun 05, 2021 -

jimandglenda@sbcglobal. Net responded

Our email is wrong! It’s jimandglenda@sbcglobal.net Also I give it 5 stars for the quality of work!👍🏻👍🏻

Jun 06, 2021 -

York Dodge Chrysler Jeep responded

Thank you for your review about shopping for your RAM 2500 at York Dodge Chrysler Jeep. We appreciate your recommendation so much!

Jun 07, 2021 -

jimandglenda@sbcglobal. Net responded

Our email is jimandglenda@sbcglobal.net Also I gave it 5 stars on the quality on work, but it didn’t show up‼️

June 03, 2021

Service was completed as promised. Advisor wad friendly and ervice was completed as promised. Advisor was friendly and professional. This app stinks! Cant submit s More

by Tazzyp329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Jun 06, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive review! We are glad to hear your overall experience with us at York Dodge Chrysler Jeep was a good one. Please come back and see us for any future automotive needs.

June 03, 2021

so much for express service, waited almost 2 hours for regular oil change. my car was washed there also, so that took a little of the sting out of the experience. More

by ggray999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichols
Jun 04, 2021 -

York Dodge Chrysler Jeep responded

Thank you for bringing this to my attention. We strive to provide prompt and timely service to each of our valued customers. If you'd like to discuss anything in further detail, please contact us directly when you have a moment. Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

June 01, 2021

Extreme wait for service appointment. Took truck in for knocking under floorboard. No offer of a rental car or loaner.Dealer kept truck overnight without notifying me but had vehicle ready to go next day. More

by wikandej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 02, 2021 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your excellent experience with Sean in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at York Dodge Chrysler Jeep Ram.

May 31, 2021

Low inventory. Salesman running between customers but he worked hard to help us York has a bad reputation for being over priced bad review on next door app. We r happy with the purchase More

by Gweedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J P
Jun 01, 2021 -

York Dodge Chrysler Jeep responded

Thank you for your overall positive review for York Dodge Chrysler Jeep. If there is anything additional we can address, please do not hesitate to reach out. Congratulations on your vehicle!

May 30, 2021

Our salesman was excellent. I traded in my 2017 Ram and dealer gave us everything we wanted best experience ever buying a new vehicle. Huge Thank you we will return for our next truck. More

by jloprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name sorry
May 31, 2021 -

York Dodge Chrysler Jeep responded

Thank you for sharing your experience with us at York Dodge Chrysler Jeep Ram! We are glad to hear our Sales Team provided you with the best trade-in experience. We look forward to seeing you back!

May 27, 2021

I had an awesome experience at York. My service advisor Jake is top notch. He quickly checked me in when I arrived, checked over my vehicle, gave some idea of what might be wrong and had me back on the roa More

by rayjay1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 28, 2021 -

York Dodge Chrysler Jeep responded

Ray, We are thrilled to learn of your awesome experience with our team, Jake in particular, here at York Dodge Chrysler Jeep! We are glad our team was able to get you and your vehicle back on the road at quickly as possible. Thank you for entrusting our Service Department with the care of your vehicle. York Dodge Chrysler Jeep appreciates your business and your positive feedback.

May 21, 2021

Very friendly but professional. Easy to deal with. Had the vehicle I was looking for and provided a fair price. A honest and reliable dealership. More

by jgaillio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stowman
May 22, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive review! We hope to see you back at York Dodge Chrysler Jeep for any future automotive needs.

May 19, 2021

Great service and great follow-up. After ordering the part we thought was needed another part was required. Even with the part delay my Jeep was ready on time. More

by Molliemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 20, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive feedback! We are happy to know that you were provided with great service, and we hope that you will continue to visit us at York Dodge Chrysler Jeep Ram!

May 20, 2021 -

Molliemay responded

And I should have said “Tony” instead of Josh!!!! Please forgive me To y!!!

May 19, 2021

Great service and they wwork to diagnose and sokve any and all issues that arise. They handled all warranty work quickly and arranged for a loaner while I was waiting. More

by vschaan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
May 20, 2021 -

York Dodge Chrysler Jeep responded

Hi there, thanks for the five-star review! We're glad to hear you received great service from our team. We appreciate your business and support. Let us know if there is anything else we can do for you.

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