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York Dodge Chrysler Jeep

Prescott, AZ

4.8
812 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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812 Reviews of York Dodge Chrysler Jeep

December 10, 2020

This is our second visit for tire rotation and oil change. We were very pleased with the staff person who helped us, and they took our Jeep right in. All the work was done to our satisfaction, and the More

by Suzc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hippe
Dec 10, 2020 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your experience with us. We are so glad that you had a great experience with our Service Department! Please let us know if we can be of any further assistance.

November 24, 2020

Always great service for my 300 and my Jeep. Usually work with Jake who always takes care of me in a professional and fair manner. Emily helped me on my last visit and she was great! More

by davidconner5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily and Jake
Nov 25, 2020 -

York Dodge Chrysler Jeep responded

David, thank you for taking the time to share your great service experience with Emily and Jake! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 24, 2020

Pleased that Tony kept me updated on the service of My Pro Master Dodge Van and all the recalls fixed. Second time I have been there always very helpful. More

by simplybld1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 25, 2020 -

York Dodge Chrysler Jeep responded

Thank you for that great review! Tony was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 24, 2020

Pleased with the service we received on our Jeep Grand Cherokee . We dropped it off for an Oil change and the process was quick and easy. Everyone we dealt with were helpful and friendly. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Ill, cashiers, gentleman we dropped the car off with
Nov 25, 2020 -

York Dodge Chrysler Jeep responded

Rich, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2020

The service rep, Sean Hipp, for our recall work was very helpful, professional, and kind! I am pleased to have gotten to know him regarding any future needs we may have. More

by yello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hipp
Nov 21, 2020 -

York Dodge Chrysler Jeep responded

Thank you so much for sharing your wonderful feedback for Sean. We are super happy to see your satisfaction and we look forward to the next time we can work with you for any future needs.

November 16, 2020

Have been working with this dealership for several years and have never been disappointed. Sales and service have been excellent. Last Monday we returned home from a camping trip with a dead battery and in More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 17, 2020 -

York Dodge Chrysler Jeep responded

Hi Ken, thank you for taking the time to write a review! We are happy to hear you're satisfied with the high level of customer service you received with Jake and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

November 11, 2020

Used the "Car Butler". They clean my truck and reapplied the protective coating. It took about 2 hours to finish the work. Only bad thing was who ever moved my truck in line for pickup had muddy boots and More

by bbwalter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember the lady's name that help me at the desk. very nice.
Nov 12, 2020 -

York Dodge Chrysler Jeep responded

Thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing us, and we hope to see you again soon!

November 10, 2020

you always send discount coupons for oil changes AFTER I get my oil changedand they expire within 90 days.hence, they can't be used. I get my oil changed only once per year since I put very little miles on More

by bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
Nov 11, 2020 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your excellent service experience with Sean! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 04, 2020

ServiceRep (Emily) was very patient and helpful getting a towing service to have my no start Jeep towed to the dealership and was very professional handling my car problem from start to finish. Also, her ser More

by Bdenstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 05, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star service experience with us and with the help of Emily and our team. We value your business and if there is anything else we can do for you please let us know.

November 01, 2020

York and the staff have always been customer focused. Always friendly. I have been coming here for 13 yrs and have bought 3 vehicles there More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2020 -

York Dodge Chrysler Jeep responded

Your satisfaction means a lot to us, and we truly appreciate you taking the time to leave a review. Please don't hesitate to call if you'd like further assistance.

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