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York Dodge Chrysler Jeep

Prescott, AZ

4.8
760 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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760 Reviews of York Dodge Chrysler Jeep

February 26, 2020

Before buying with York we had a very positive experience with service department...as a result we bought our next vehicle with them, and had the same experience. More

by jwadlund
Recommend Dealer
Yes
Employees Worked With
Adam and Jimmy and Scott
Feb 26, 2020 -

York Dodge Chrysler Jeep responded

Thank you so much for taking the time to share your satisfaction. We wish you a wonderful day. Congratulations and please enjoy your vehicle!

February 25, 2020

The service department is excellent, they always seem to get things done on time and efficiently. I also like the sales staff especially Jimmy who is the sole reason that I have done business with your comp More

by dusterbakey
Recommend Dealer
Yes
Employees Worked With
Jimmie, Tony
Feb 26, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Jimmy and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 21, 2020

Corey was really helpful in the sale of my new Jeep. My fried pressure was low a few days later and I called and spoke to Corey about my concerns. He happily helped me out and had me bring my Jeep in and h More

by Theonenonlylo
Recommend Dealer
Yes
Employees Worked With
Corey Ellis
Feb 22, 2020 -

York Dodge Chrysler Jeep responded

We will let Corey know that you appreciate him. Thank you for sharing your experience. Please contact us when you require any further assistance.

February 14, 2020

I had an appointment on 2/7/20 at 9:30 for an auto butler treatment. After I got home I noticed that it had not been done. More

by wallen.kd
Recommend Dealer
Yes
Employees Worked With
Travis said he would make it right
Feb 15, 2020 -

York Dodge Chrysler Jeep responded

Hello, We are concerned to learn about your dissatisfaction regarding your auto butler treatment. Please feel free to reach out to us so that we can better understand what happened and if you have any other concerns you would like us to address. We look forward to addressing this with you. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 12, 2020

The York Service Department has but "Dependable & Reliable" back into believing dealers care about THEIR customers! My Sales Representative, Steven, continues to care about his customers, even after More

by "Q"
Recommend Dealer
Yes
Employees Worked With
Tyler, Tony, Sean, Scott,Toby, Steven K. in sales and Jared in Financing
Feb 13, 2020 -

York Dodge Chrysler Jeep responded

We are glad to be able to restore your faith. Thank you for the opportunity. You are always welcome to visit and have a wonderful day.

February 12, 2020

Prompt service. Although, the costs of repairs were ridiculous. 1. Thermostat repair 540.00. I had this done. Way to much money. 2. Idle of car. I was told motor struts were cracked. Estimated co More

by boowriter1
Recommend Dealer
Yes
Employees Worked With
Tony V.
Feb 13, 2020 -

York Dodge Chrysler Jeep responded

Hello, We are concerned to learn about your dissatisfaction regarding the costs of repairs. Your feedback is important to us and we would like the opportunity to discuss this with you directly. Please feel free to reach out to us at your own convenience. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 10, 2020

Quick and easy The people that work there are always friendly and very helpful. I feel that they do their jobs very well.all my friends drive jeeps or rams. More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 10, 2020 -

York Dodge Chrysler Jeep responded

Our team members are great. Thanks for your feedback, Claudia. We welcome you again!

February 07, 2020

Great Dealership was professional and courteous. They did not lie to us like our local dealer. We drove 400 miles round trip to purchase at York Dodge. We More

by lsjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Shephard
Feb 08, 2020 -

York Dodge Chrysler Jeep responded

Thank you for sharing your great experience and making the drive out to purchase your vehicle. We really appreciate your business. Please let us know if we can be of assistance again. We are always happy to help!

February 05, 2020

As always it’s been a pleasure dealing with the crew at York’s service department. It’s refreshing to deal with friendly people who understand the significance of great customer service. More

by Rebel 20
Recommend Dealer
Yes
Employees Worked With
Sean and others
Feb 05, 2020 -

York Dodge Chrysler Jeep responded

Hi there, thank you for the great review! We are so pleased to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon!

January 24, 2020

spectacular experience. The moment I arrived I was greeted with hand shake and a smile. Timothy Moy my salesman was very respectful helpful in finding me a new Jeep. He took More

by trishsutherland1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Moy
Jan 25, 2020 -

York Dodge Chrysler Jeep responded

Trish, thank you for choosing us to assist you with the purchase of your new Jeep. We are thrilled that you enjoyed your experience with Timothy. Your business and review are greatly appreciated. Have a wonderful day.

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