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York Dodge Chrysler Jeep

Prescott, AZ

4.8
762 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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762 Reviews of York Dodge Chrysler Jeep

October 04, 2023

Very good service. Professional staff. Wish they would stock high end ram 1500 with 6’4” beds More

by Pookins13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknow
September 30, 2023

N/A service was great they helped me with what needed to be done called me to pick up my jeep work done in the same day More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
September 28, 2023

Our service rep, Tony, was responsive and courteous. He communicated clearly and addressed our concerns. More

by lanky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 29, 2023 -

York Dodge Chrysler Jeep responded

Thank you for your amazing review of York Dodge Chrysler Jeep Ram. We are thrilled to learn that you received courteous and responsive service from our Service Team and we hope you have a wonderful rest of your day.

September 28, 2023

Butter you up to make the sell, over promise and under deliver. Violated the Magnuson-Moss act by refusing warranty work on a 6 week old vehicle. Salesman refused to help, because I didn’t give him a pe More

by codymc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Shepherd
September 23, 2023

New vehicle purchase in for service twice - once for tire service, once for paint protection. Even though I didn’t have tire and wheel protection, the service folks took car of the tire no charge. The paint More

by Da Canoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ill - Service
Sep 24, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us a positive review and a five-star rating. Our Service Team is elated to see that we were able to take care of your needs to your satisfaction. Our team of professionals strives to take care of guests and we are happy to know that we were able to take care of both your tires and paint protection. Should you need any further assistance please feel free to reach out to us here at York Dodge Chrysler Jeep Ram.

September 22, 2023

Excellent service as always! Tony Nichols is top-flight, his team is excellent, and overall this is an excellent dealership. More

by plowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Sep 23, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are very glad to know that our team was able to provide an excellent and top-flight experience on your visit. Thank you so much for the amazing feedback and 5 stars. Your business is valued, and we appreciate you sharing this about our team at York Dodge Chrysler Jeep Ram.

September 22, 2023

I was able to get service scheduled for my Ram 1500 within a few days. Dropped the truck of at 8:30 AM and told them i would be back in the afternoon to pick it up. They called within a couple hours to More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nichols
September 21, 2023

Steve is on top of concerns. He got the blind spot warning system working properly. The original beeped all the time. He got to only beeping when signal is on! Hooray More

by Charlie girl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service advisor
Sep 22, 2023 -

York Dodge Chrysler Jeep responded

Hi, Charlie. Thank you for choosing York Dodge Chrysler Jeep Ram and giving our Service Team such a wonderful review. We are elated that our team was able to get your blindspot warning system working properly. It would be our pleasure to assist you with any future needs.

September 19, 2023

Polite courteous friendly on time service. Service tech was great. She kept in touch with us all the way. More

by djteuteberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Vogt
September 19, 2023

Jake always gets right on my issue and lets me know when it will be best to bring the vehicle back if I’m on a tight schedule. More

by Ram lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Sep 29, 2023 -

York Dodge Chrysler Jeep responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at York Dodge Chrysler Jeep Ram. We appreciate your noting how our team provides a thorough timeframe for your vehicle repairs.

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