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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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July 31, 2023

Excellent people, good service, friendly and knowledgeable people across the board!!! Dealership has had major improvements in recently in the waiting area for customers. More

by Chuck Dickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Vogt and Toby Carlson
Aug 01, 2023 -

York Dodge Chrysler Jeep responded

Thank you so much for your business and feedback, Chuck! We are so glad that you had a positive experience with our staff at York Dodge Chrysler Jeep Ram and we are always here to work with you on anything else.

July 28, 2023

Came in to have my grand Wagoneer serviced. Tony was my service advisor. Awesome. Customer service follow through. I appreciate all of the updates that he gave me really made me feel like my ca More

by Wendieichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Jul 29, 2023 -

York Dodge Chrysler Jeep responded

Thank you for the great rating and review, Wendieichler. We are happy to see our Service Team at York Dodge Chrysler Jeep Ram was able to provide awesome service and updates for your Jeep Grand Wagoneer. We thank you for your business.

July 25, 2023

Ditto 15 times. Now xxxx off and don’t require 15 words again if you ever want another review xxxxxxx More

by Jcmanatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 17, 2023 -

York Dodge Chrysler Jeep responded

Thank you so much for your 5-star review. If we can be of any further assistance, please feel free to reach out to us at York Dodge Chrysler Jeep Ram.

July 18, 2023

Took truck in for service. They did nothing but charged me over $200 and assured me error messages were taken care of. They were not. It might even be worse now. Total waste of More

by bobgoldsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Jul 19, 2023 -

York Dodge Chrysler Jeep responded

Hello, The Service Team here at York Dodge Chrysler Jeep Ram welcomes customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your recent experience with us, the service needs for your truck, and the level of care you received from our Service Department. Thank you for your time, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

July 17, 2023

Got my car in and out for service in a timely manner, sooner than the scheduled time. More

by janicehyslop1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Jul 17, 2023 -

York Dodge Chrysler Jeep responded

Thanks for the positive review! We are thrilled to know our Service team was able to get your vehicle in and out in a timely manner. If there is anything else that we can do for you, do not hesitate to contact us here at York Dodge Chrysler Jeep Ram.

July 09, 2023

They did a great job and even washed my truck. They are always helpful and friendly. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 10, 2023 -

York Dodge Chrysler Jeep responded

We are honored you took the time to leave us a five-star review, Tim. It's great to know that our friendly and helpful Service Department does an excellent job at what they do. Please keep York Dodge Chrysler Jeep Ram in mind for your future automotive needs.

July 07, 2023

They always take great care of my vehicles and in a timely fashion. I highly recommend them to all my friends. We have purchased 3 vehicles from york and always happy. Jeff Simpson has been our sales More

by tpaynehogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Jul 08, 2023 -

York Dodge Chrysler Jeep responded

Thank you for the positive review and for recommending our services. We appreciate your repeated business at York Dodge Chrysler Jeep Ram and are pleased to know that our friendly Sales Team was helpful. Should you need anything else, please don't hesitate to reach out to us.

July 05, 2023

They are very professional and do great work, I've had very good results there, thank you! More

by clinton.makela53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Voit
Jul 06, 2023 -

York Dodge Chrysler Jeep responded

Thank you for your kind review! We are so glad that you received professional assistance at York Dodge Chrysler Jeep Ram and we hope you have a fantastic rest of your day. Take care.

July 03, 2023

I always get treated well when I take my truck in for service. They keep me informed. More

by dlegat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 04, 2023 -

York Dodge Chrysler Jeep responded

Thank you, Dlegat07, for your 5-star review of our Service Team. It was a pleasure to do business with you here at York Dodge Chrysler Jeep Ram. Have a wonderful day.

June 23, 2023

Very Happy with the customer service. The recall work on my vehicle was done quickly and I was advised that the recall was a temporary fix for the issue and as soon as a permanent solutio More

by rjekholm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2023 -

York Dodge Chrysler Jeep responded

Thanks for the five-star review and feedback. We are happy to learn our Service Department was able to complete your recall promptly and met all your needs. We hope you continue to choose York Dodge Chrysler Jeep Ram for all your automotive needs.

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